Distribution Center Dispatcher
Distribution Center Dispatcher
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Job Description
Grow your career with Alliant Energy!
At Alliant Energy our purpose is to serve customers and build stronger communities. Our employees make a difference every day by using their personal energy to bring this purpose to life.
Union Details (If applicable)
IBEW Local 965Seniority Group (Local 965 Only) and Business Unit
Distribution Dispatch Center Operations Energy Del WPLNumber of Positions Available
2Salary Grade
U101218Career Band
Job Code
J01225Residency Requirement
Travel time from your primary residence to your assigned headquarters must be 25 minutes or less under normal driving conditions.Pay Range
$41.33 - $45.95Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Job Description
Play a critical role in ensuring the safety reliability and efficiency of our electric and gas distribution systems. As a Distribution Center Dispatcher you will dispatch for electric and gas services. Additionally you will receive and dispatch customer trouble and service tickets or calls monitor the gas systems and call employees for emergency work or notification purposes. You will also coordinate field response document and update systems and reports. as well as monitor the overall electric distribution grid and is responsible for documenting switching activities.
- Receives and executes orders from the Transmission System Operations GENCO System Operation Center or other authorized personnel and dispatches employees as described in the Electric Emergency Manual.
- Responds to emergencies in accordance with company policies and procedures to minimize customer impact (SAIFI SAIDI etc.) taking all necessary actions to maintain system integrity by: sectionalizing monitoring system conditions or other appropriate action.
- Uses distribution system tools and applications to monitors gas and electric systems. Takes action documents and reports as required.
- May monitors the operation of substations and distribution facilities in the companys electrical power system using SCADA in order to insure adequate transmission of electricity.
- Initiates emergency call tree action and routes information to appropriate departments and personnel (i.e. Field Operations Leadership Corporate Communications Key Account Manager etc.).
- Notifies proper personnel and dispatches company technicians on electric and gas trouble and
- service calls.
- Receives and dispatches all emergency Diggers Hotline requests throughout the company.
- Follows prescribed company policies and procedures.
- Must be able to work in a highly stressful environment and to be able to deal with multiple tasks and situations simultaneously.
- Responds to after hour emergencies as required.
- Performs other duties which are similar related or incidental to this position.
- High School Diploma or GED
Preferred Experience
- 2 years of experience in utility operations/construction
Other Requirements
- Must possess a valid drivers license.
- This job is covered by the Department of Transportation regulations on drug and alcohol testing (CFR 49 Parts 40 and 199) and is subject to drug testing according to said regulations.
Knowledge Skills and Abilities
- Thorough knowledge of electric and gas systems and how they operate.
- Ability to troubleshoot electric and gas problems by analyzing available information.
- Demonstrated ability to perform and efficiently multi-task under adverse conditions and communicate effectively with employees and public agencies.
- Thorough knowledge of company policies and procedures pertaining to switching dispatching and emergency response.
- A working knowledge of distribution system operations applications.
- Strong communication skills including grammar punctuation and telephone etiquette.
- Demonstrated ability to perform accurate work in a time frame which meets department objectives.
- Ability to follow written and verbal instructions.
- Ability to work in a culturally diverse work group and to perform the physical requirements of the job.
- Ability to successfully pass pre-employment screening assessments.
Key Skills
Our people are passionate about what they do the product they sell and the customers they serve. If youre looking for an opportunity to be a part of a work family that values collaboration innovation and dedication were the right company for you.
Our Values
Live Safety. Everyone. Always Make Things Better Care For Others Do The Right Thing Act For Tomorrow Think Beyond. Be Bold
Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicants qualifications are considered without regard to race color religion sex national origin age disability veteran status sexual orientation gender identity or any other basis prohibited by law.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Applicants in need of a reasonable accommodation for any part of the hiring process please email .
Posting End Date:
August 1 2025Employment Type
Full-Time
