Lead digital product design efforts including how to bring together People Process Technology and Data design elements that provide Value to the Sherwin Williams organization.
Analyze stakeholder needs create user stories and prioritize all stories to ensure work focuses on those with maximum value that align with the business objectives
Responsible for strategic and technical execution (end-to-end) of business user stories and including coordination with functional technical and business team members
Work with Product and Portfolio Leadership to set the strategy and funding requirements
Conduct / support formal performance reviews celebrating hard work individual and team success
Collaborate with Product Managers to define a digital product differentiation strategy
Collaborate with cross-functional teams/processes to ensure a shared understanding of requirements for successful implementation including program management process management data management change management and customers
Work in partnership with process owners to ensure the process is executed appropriately during project initiatives (Order to Cash Source to Pay Planning/Manufacturing/Inventory Acquire to Retire and Record to Report)
Understand what is important to the customer data standards process standards; collect feedback from users and incorporate user feedback to enhance digital product features and usability
Understand and support inter-team dependencies and escalate issues with the coordination of the product manager
Groom the product backlog breaking down epics & features; and estimating user stories
Track the release progress of a digital product and keep the project and process teams informed of progress
Communicate the digital product vision roadmap and business intent to the development team and ensure close collaboration
Coordinate with development team set and communicate release date and scope
Provide support to users of the ERP system including troubleshooting problems answering questions and providing training
Deliver comprehensive product training that aligns with the organizations change management plan
Coordinates cross functionally with Operations and Supply chain teams to ensure alignment.
Prepare and plan budgets to determine how to use company resources to launch new initiatives.
Standardize the logistic flow of jobs within the manufacturing workshops (launching & Gantt work ticket job tracking wide spectrum)
Work collaboratively with the Continuous improvement (CI) team to ensure processes are executed and improved.
Animate the local experts community (Key users SMEs) to ensure the processes enrichment and the enhancements of the IT solution.
Qualifications
FORMAL EDUCATION:
Required:
Bachelors Degree in a technical or business related field
Preferred:
Six Sigma Lean training
KNOWLEDGE & EXPERIENCE:
Required:
Understanding of PCG Facilities process and Sherwin-Williams standards
5 years in an agile or hybrid delivery framework or requirement development or Digital Product Owner role.
Prior Operations or Supply Chain experience
Prior knowledge of key process and technical solutions within planning manufacturing and inventory
Knowledge of cloud-based ERP systems
Proven ability to analyze complex cross functional business process and defining integrated user stories using industry standard techniques
Preferred:
Experience with and strong understanding of Digital Product Ownership
Prior knowledge of key process and technical solutions within PCG Facilities
Experience working with Oracle systems
Excellent verbal and written communication skills tailoring to audiences
Excellent critical thinking skills and demonstrated ability to proactively manage stakeholder expectations
Ability to work in distributed teams and develop multi-level relationships
Proven ability to manage dependencies and shifting priorities
Ability to support multiple projects facilitate meetings and follow up action items
Ability to lead and influence without direct authority
Ability to utilize Continuous Improvement tools and processes
Experience working in a team-oriented collaborative environment
Excellent communication skills to be able to influence peers and executives as well as external partners
Experience defining and leading the delivery of an API portfolio that is consumable by both internal and external parties.
Strong work ethic demonstrated attention to detail excellent time management and organizational skills.
Ability to work both independently and within a close team environment.
Ability to listen to and understand business needs.
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