Centre Manager
Centre Manager
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Job Description
Since 2000 National Storage has become one of Australasias leading self-storage providers operating 270 centres in Australia and New Zealand. As an ASX 200 company we prioritise our people and customers driving our success.
Its an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all things storage. With a continual growth plan for expanding our portfolio across Australia and New Zealand we are now looking to recruit aFull Time Centre Managerto work atour Richlands location.
The Role:
Our Centre Managers join forces with their Operations Manager and team to enhance centre performance in line with company values. This pivotal role spans across customer service administration operations and people management playing a crucial role in the business.
Key Responsibilities Include:
- Leading and motivating a team of Store Consultants whilst setting clear expectations providing ongoing support and feedback to ensure team performance meets or exceeds targets.
- Ensuring excellent customer service is consistently delivered.
- Overseeing operational excellence and actively managing centre operations including centre presentation maintenance general administration duties security access control inventory management and compliance with health and safety regulations.
- Weekly & monthly reporting summarising the centres financial performance directly to the Operations Manager.
- Promoting a positive and inclusive team culture that aligns with the companys values and fosters teamwork care and excellence.
Benefits of Working with Us:
- Permanent role with an industry leader and ASX 200 listed company.
- Rotating roster for great work-life balance
- Structured training with a continued focus on development.
- Onsite car park included.
- An attractive opt in incentive program.
- Generous company paid parental leave.
- Discounts on a range of storage services including units and merchandise.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNS Wallet program.
- Exclusive discounts on a range of leading retailers hotels restaurants and more.
- Ability to earn referral incentives
About You:
- Demonstrated 1 years experience within a management or team leader position in a high-volume setting.
- Strong conflict resolutions knowledge and the ability to de-escalate situations.
- Proven ability in working towards sales targets and KPIs.
- Effective communication skills and be able to foster a team building environment
- You have a motivated proactive and positive outlook with the willingness to learn and grow with the business
- Excellent written and verbal communication skills with a keen eye for detail.
- Drivers license and car (required).
- Forklift license (desirable).
- The ability to work on a rotating roster with every second Saturday from 9am-2pm.
Please note applicants may be subject to pre-employment checks which can include reference checks medical checks and with consent police background checks. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. For this role only those candidates with the eligible right to work will be considered.
Please note that this role is being sourced directly through National Storage and agency submissions will not be considered unless requested.
Required Experience:
Manager
Employment Type
Full-Time
