Senior Business Manager, Walmart
Senior Business Manager, Walmart
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Salary Not Disclosed
1 Vacancy
Job Description
About Flywheel
The Opportunity
As a Senior Manager Business Manager you will play a critical role in driving client success retention and expansion within our Retail business. You will oversee a portfolio of key clients and provide strategic direction while also mentoring business managers and supporting the implementation of best practices. Youll collaborate cross-functionally leverage data-driven insights to unlock client growth and contribute to the ongoing evolution of our client service model. This role requires strong leadership analytical acumen and a passion for delivering measurable value to clients.
What You Will Do:
- Serve as a strategic advisor to a defined portfolio of high-value retail clients developing and executing plans to drive account growth satisfaction and retention.
- Use Flywheel datasets to create actionable recommendations that improve search position and ultimately accelerate sales growth for Walmart suppliers.
- Lead regular business reviews with client stakeholders presenting actionable recommendations based on in-depth data analysis to accelerate sales and improve digital shelf performance.
- Oversee and mentor a small team supporting their professional development and ensuring excellence in client delivery.
- Proactively identify at-risk accounts and work cross-functionally to address client issues ensuring exceptional customer experiences and long-term partnerships.
- Partner with internal teams (Customer Success Sales Product Analytics) to align on client objectives and deliver integrated solutions.
- Support the Director in implementing broader retail strategies process improvements and scalable best practices across the client services team.
- Contribute to the design and delivery of client presentations executive summaries and strategic recommendations.
- Help drive adoption and optimization of our technology platforms ensuring clients realize full value from their investments.
- Assist in hiring onboarding and training new team members as the business grows.
- Act as an ambassador for our brand and values representing the team internally and externally as needed.
Who You Are
- 5 years of experience in retail CPG digital commerce or related fields with at least 2years in a client-facing or account management leadership role.
- Proven ability to manage complex client relationships and deliver data-driven business recommendations.
- Experience leading or mentoring team members; able to inspire coach and develop talent.
- Demonstrated analytical skills and a strong aptitude for synthesizing data into compelling narratives and business strategies.
- Excellent communication presentation and interpersonal skills; able to engage with all levels of client and internal stakeholders.
- Results-oriented proactive and highly organized with a track record of driving client outcomes and operational improvements.
- Technologically savvy with the ability to quickly learn and leverage digital platforms and analytics tools.
- Thrives in a fast-paced evolving environment and is comfortable with ambiguity.
- Collaborative team player who exemplifies professionalism and a customer-first mindset.
- Advanced skills in Excel PowerPoint and business analytics tools are a plus.
#LI-KH1
Working at Flywheel
- We have office hubs across the globe where team members can go to feel productive inspired and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If youre looking to connect with teammates on a topic of inclusion and identity chances are theres an ERG for that.
- So you know: The hired candidate will be required to complete a background check
- Learn more about us here: Life at Flywheel
The Interview Process:
Inclusive Workforce
Flywheel Commerce Networks goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race color religion sex sexual orientation age marital status gender identity national origin disability or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process please let us know at so that we can support you.
Required Experience:
Manager
Employment Type
Full Time
