Senior Event Services Technician
Senior Event Services Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Description
Senior Event Services Technician
Company Overview
Pinnacle Live is a premium in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution we deliver bespoke AV solutions for in-person virtual and hybrid meetings and live events. The most impressive impactful meeting and events all have the same common denominator: dedicated determined people working behind-the-scenes to make it happen. Were looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Senior Event Services Technician is responsible for assisting with the floor operations including
setup strike and operation of intermediate to advanced technology solutions in a hotel or hospitality
environment with a focus on delivering unmatched customer service to our guests and clients.
Essential Functions:
- Ensure all event sets and strikes are completed according to Company SOPs
- Operate intermediate technology solutions and troubleshoot if issues arise.
- Act as leader and mentor to other technicians and team members
- Greet guests/clients before event and provide clear instructions on how to operate equipment.
- Provide continued communication with client to ensure success of all events
- Follows through on all client requests
- Look for opportunities to enhance clients event
- Maintain accurate client event information within the Companys business systems
- Review daily invoices with client and obtain clients signature on invoice(s)
- Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
- Ensure all inventory is in good working order and rental condition
- Ensure any lost stolen or damaged equipment is immediately reported to management.
- Ensure inventory is secure from theft and/or damage.
- Make sure all Company occupied areas are clean organized and up to Company standards
- Continually work toward enhancing and improving technical skills to include audio video/data staging and computer operation and networking.
- Comply with all Company policies and procedures
- Other duties as assigned
Education & Experience:
- High School Graduate or equivalent
- Minimum of three (3) years experience in the audio visual and/or hospitality industry
- Computer proficiency (hardware software and networking
Required Skills & Knowledge:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge skill and/or ability required.
- Demonstrated advanced technical operational ability
- Good working knowledge of computer hardware and software
- Planning ability; able to plan prioritize
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong team player orientation
- Commitment to best-in-class customer service for internal and external stakeholders
- Professional appearance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Generous time off with PTO holidays and sick/personal days
- 401k with a contribution match
- Insurances; health vision dental and more
Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer
Required Experience:
Senior IC
Employment Type
Temp
