Office Supervisor - Pulmonary
Office Supervisor - Pulmonary
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Job Description
At Virtua Health we exist for one reason to better serve you. That means being here for you in all the moments that matter striving each day to connect you to the care you need. Whether thats wellness and prevention experienced specialists life-changing care or something in-between we are your partner in health devoted to building a healthier community.
If you live or work in South Jersey exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14000 colleagues including over 2850 skilled and compassionate doctors physician assistants and nurse practitioners equipped with the latest technologies treatments and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report weve received multiple awards for quality safety and outstanding work environment.
In addition to five hospitals seven emergency departments seven urgent care centers and more than 280 otherlocations were committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program telehealth home health rehabilitation mobile screenings paramedic programs and convenient online scheduling. Were also affiliated with Penn Medicine for cancer and neurosciences and the Childrens Hospital of Philadelphia for pediatrics.
Location:
Trenton - 1544 Kuser RoadEmployment Type:
EmployeeEmployment Classification:
RegularTime Type:
Full timeWork Shift:
1st Shift (United States of America)Total Weekly Hours:
40Additional Locations:
Job Information:
Candidates with experience in pulmonary and sleep medicine including DME and sleep studies preferred.
Job Summary:
Provides day-to-day oversight of office operations and staff. Point person for all requests researches a variety of information and responds accordingly. Prepares reports and presentations. Responsible for ensuring patient satisfaction and employee satisfaction by resolving or directing issues appropriately. Assign and monitor clerical and administrative responsibilities for the front desk staff. Provide orientation and training to new employees.
Position Responsibilities
Responsible for managing hiring and retention of office staff including training coaching and development and ensuring that all staff members are performing to procedure and STAR standards. Coordinates and monitor work flow. Ensure that results are measured against standards while making necessary changes along the way.
Responsible for smooth day-to-day operation of the administrative offices. Maintains office services by organizing office operations and procedures; preparing payroll; correspondence; reviewing and submitting supply requisitions. Troubleshoot problems and resolve issues. Coordinate department events and administratively support special projects.
Reviews Patient Satisfaction results and supports all departments by taking appropriate action to improve results. Participate in leadership rounding and act as a liaison between office personnel Virtua and all external parties to ensure an outstanding patient experience. Manage and involve teams in employee engagement initiatives.
Organize and schedule meetings and appointments. Manage schedules calendars and appointments. Handle customer inquiries and complaints. Manage internal staff relations. Maintain a safe and secure working environment by daily rounding.
Required Experience:
3 5 yrs. secretarial or administrative experience required. Supervisory experience strongly preferred.
Computer user proficiency (Excel-Word-Power Point Outlook Internet).
Excellent Communication skills (verbal-written-listening) in order to interact with employees at all levels and external clientele.
Advanced organizational skills ability to work pro-actively with changing priorities.
Working knowledge of organization policies and procedures or ability to quickly learn and operate within those parameters.
Required Education:
High School diploma required. Associate degree preferred.
Hourly Rate: $26.22 - $40.65 The actual salary/rate will vary based on applicants experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues including but not limited to: medical/prescription dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off paid sick leave as provided under state and local paid sick leave laws short-term disability and optional long-term disability colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.For more benefits information click here.
Required Experience:
Manager
Employment Type
Full-Time
