BAIN CAPITAL OVERVIEW
With approximately $185 billion of assets under management Bain Capital is one of the worlds leading private investment firms. We create lasting impact for our investors teams businesses and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity Growth & Venture Capital Solutions Credit & Capital Markets and Real Assets. Today our team includes 1880 employees in 24 offices on four continents.
We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984 we have fostered a culture of innovation entrepreneurialism and agility empowering our people to define and own their career trajectories. Today our partnership approach enables us to pursue strategic growth build enduring relationships with a robust external network and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights.
Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions respectfully challenging one another and remaining intellectually agile we work together to achieve exceptional outcomes.
For more information visit: Bain Capital
DESCRIPTION
We are seeking an experienced motivated and technically proficient Cloud / Platform Engineering Manager to strategically lead and expand our platform engineering initiatives. This position requires a unique blend of advanced technical expertise in cloud infrastructure automation strategies container orchestration and platform engineering combined with strong leadership collaboration and strategic planning capabilities.
As the Cloud / Platform Engineering Manager you will guide and support a highly talented team of engineers dedicated to building deploying maintaining and continuously improving robust scalable and secure cloud infrastructure solutions. Your leadership will directly influence the reliability scalability efficiency and security posture of our cloud operations driving strategic alignment with organizational objectives and ensuring technical excellence.
KEY RESPONSIBILITIES
Team Leadership and Development:
- Lead mentor and expand a high-performing team of cloud and platform engineers ensuring clear direction individual professional growth and overall team effectiveness.
- Establish performance goals conduct regular reviews provide constructive feedback and foster a positive inclusive collaborative team environment.
Strategic Architecture and Technical Direction:
- Oversee the architectural design implementation and management of robust scalable and secure cloud solutions primarily focused on AWS infrastructure.
- Define and maintain platform standards guidelines and reference architectures to ensure best practices consistency and reliability in cloud environments.
Automation and Infrastructure as Code (IaC):
- Lead automation initiatives utilizing Terraform and Ansible to streamline and standardize cloud resource provisioning configuration management and application deployment achieving optimal operational efficiency and minimizing manual tasks.
- Develop and enforce best practices for infrastructure automation including version control code reviews and continuous integration processes.
Container Orchestration and Kubernetes Management:
- Manage and optimize Kubernetes clusters ensuring highly available resilient and scalable containerized applications and services.
- Implement robust monitoring alerting and logging solutions to maintain proactive visibility into Kubernetes performance scalability and security.
Cross-Functional Collaboration:
- Work closely with product development software engineering security operations and business teams to thoroughly understand their cloud platform requirements translating these into actionable technical strategies and solutions.
- Serve as a technical advisor and advocate communicating complex cloud concepts clearly to diverse stakeholders.
Security Compliance and Risk Management:
- Ensure rigorous adherence to industry best practices regarding cloud security compliance standards and disaster recovery procedures.
- Regularly assess and remediate cloud-related risks vulnerabilities and incidents proactively to protect organizational assets.
Continuous Improvement and Innovation:
- Continuously research evaluate and implement new technologies tools methodologies and industry trends to improve operational effectiveness scalability cost-efficiency and the overall quality of cloud platform delivery.
- Cultivate a culture of innovation continuous learning and proactive problem-solving within the team.
Incident Management and Troubleshooting:
- Act as the primary escalation point for complex technical issues related to cloud and platform engineering driving troubleshooting root-cause analysis and rapid issue resolution.
- Lead the development and refinement of incident response and recovery procedures.
REQUIRED QUALIFICATIONS
- Bachelors degree in computer science information technology or related technical discipline (or equivalent professional experience).
- 5 years of progressive experience in Cloud Infrastructure DevOps or Platform Engineering with at least 2 years in a technical management or leadership role.
- Deep hands-on technical experience designing implementing and managing cloud infrastructure on AWS including EC2 S3 RDS IAM VPC and related services.
- Extensive expertise in infrastructure-as-code (IaC) tooling especially Terraform with a proven track record of successful deployment and management of cloud infrastructure at scale.
- Demonstrated proficiency in configuration management and automation using Ansible.
- Strong operational knowledge and extensive hands-on experience managing Kubernetes clusters containerized workloads and associated ecosystems.
- Experience implementing and maintaining effective CI/CD pipelines leveraging tools such as Jenkins Argo CD GitHub Actions or similar solutions.
- Exceptional leadership skills including coaching mentoring performance management and the ability to build cohesive collaborative high-performing teams.
- Excellent organizational communication and interpersonal skills capable of engaging effectively across technical and business stakeholder groups.
- Strong analytical skills with demonstrated problem-solving abilities and proactive issue resolution capabilities.
PREFERRED QUALIFICATIONS
- Relevant AWS certifications such as AWS Solutions Architect (Associate/Professional) or AWS DevOps Engineer (Professional).
- Experience implementing robust monitoring logging and alerting solutions using tools such as Prometheus Grafana Datadog ELK Stack or CloudWatch.
- Familiarity with Agile and DevOps methodologies and workflows including experience working in iterative collaborative and high-velocity delivery environments.
Required Experience:
Manager