Business Analyst 1
Business Analyst 1
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Salary Not Disclosed
1 Vacancy
Job Description
Our services impact EVERY Montanan!
MISSION STATEMENT
To be the nations most citizen oriented efficiently administered state tax agency.
What We Can Offer You
The State of Montanas comprehensive benefits package includes:
- Health dental and vision care; life insurance; and long-term disability. The State currently contributes $12648/year toward these benefits.
- Free health care for employees and eligible family member at Montana Health Centers.
- Employee Assistance Benefits including counseling legal assistance well-being coaching financial information which are free resources.
- Retirement plans- The State currently contributes 9.17% vested after 5 years of continuous employment.
- Paid vacation- starting at 15 days a year.
- Sick leave- 12 days a year.
- 11 holidays including a floating holiday which can be used any time.
- Flexible hours.
- Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
Visit the Health Care and Benefits Division for more information at In addition to employee benefits there are a wide range of advancement opportunities throughout the Department of Revenue.
DUTIES
Job Overview:
This position resides in the Information Management Bureau of Department of Revenue. Duties include coordinating the ongoing program planning process analysis development implementation and monitoring of electronic filing online services information governance digitization and payment processing; methods and systems to ensure secure handling and processing of taxpayer information payments and data. The incumbent provides consultation technical assistance training and outreach to internal and external users to promote effective system operations. This includes overseeing system research enhancement validation readiness and reporting projects. The position resides in the Information Management Bureau which comprised of three units Customer & Payment Management Digitization and Information Governance. The position reports to the Unit Manager. This position does not supervise other staff.
Knowledge of:
- Data management
- Business administration
- Information systems management
- Communications
- Program management and project planning
- Public communication principles
- System and program support
- State and federal tax laws rules and regulations
Skills in:
- Research and analysis
- Technical troubleshooting
- Escalation and support techniques
- Accuracy and attention to detail
- Conflict resolution
- Microsoft programs and other data base applications
- Written verbal and interpersonal communication
You would be a great fit for this position if you:
- Demonstrate self-motivation and follow instructions.
- Provide timely customer service.
- Handling multiple priorities under deadlines
- Organize multiple tasks.
- Very detail oriented
- Follow instructions
Working Conditions
- Work hours may exceed 40 hours from time to time including weekends.
- May need to work at a computer daily for 8 or more hours at a time.
- Office environment
- Lifting is infrequent less than 50 pounds.
- Some travel may be required.
To be considered for any DOR position applicants must complete and submit their application online and upload any required documents. DOR is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply.
***This is an incomplete list of job duties. For a complete job description please contact Human Resources. (or )
(All computer systems and tax guidelines will be trained on the job.)
HOW TO APPLY
To be considered for this position apply via the Apply Online button located on this posting. Be sure to complete a full state application and mark your cover letter and resume relevant in the attached application materials. Incomplete state applications and applications without cover letters and resumes will not be considered.
Applicant Pool Statement:If another department vacancy occurs in this job title within six months the same applicant pool may be used for the selection.
Successful applicants are required to successfully pass DOR tax and background check(s).
EDUCATION / EXPERIENCE
The above competencies are typically acquired through a combination of education and experience equivalent to:
- Associate degree in business administration or related field or three years of experience as a business analyst or related work.
- Other combinations of education or experience are evaluated on an individual basis.
- Experience should include advance computer skills or office operations and remittance processing technologies.
State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.
Required Experience:
IC
Employment Type
Full-Time
