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Logistics Specialist
Full-Time Permanent
Harry Rosen Bloor St.
82 Bloor St W Toronto ON M5S 1L9
Your Style Your Career
Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canadas Best Managed are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.
We are looking for a Logistics Specialist to join our Store this role youll be responsible for:
Order Fulfillment & Receiving
Review and prioritize order queue to ensure fulfillment rate targets are achieved and cancellation rates are reduced
Complete order picking/fulfillment ensuring all orders meet packaging standards and are delivered by established deadlines
Participate with the receipt of MTM and special-order goods
Ensure accurate receiving for all incoming merchandise from warehouse or vendor including hanging goods PO receiving.
Ensure arriving goods from rebalances are reconciled with the shipping document
Participate in rebalance and recall requests
Complete BOPIS operations
Oversee completion and accuracy of all in-transit documentation
Monitor RTVs and MTM Refusals
Ensure consistent compliance with all policies and procedures (order fulfillment place & locate packaging & presentation POS etc.)
Inventory & Merchandise Management
Coordinate merchandise preparations for timely placement of product on the sales floor
Complete all markdown price changes and other product reticketing initiatives
Ensure all outstanding paperwork is completed RTVs and recalls sent
Monitor inventory levels and assist in corrections when needed
Assist with preparations for seasonal inventory and conduct seasonal inventory counts
Monitor and document write-off merchandise
Execute and lead by example in loss prevention and health & safety best practices
Backroom Organization and Maintenance
Ensure shipping/receiving area is kept tidy and clean
Maintain an organized backroom to ensure efficient storage for supplies packaging merchandise etc.
Operational and Flex Support
Support with daily tasks and ad-hoc projects assigned by the Operations Leadership
Assist with training of all logistics and operations associates
Collaborate closely with the Operations team flexing seamlessly between operations and logistics functions as needed
Maintain awareness of the sales floor ensuring client experience expectations are met by providing targeted support where and when
Adhere to service desk standards including answering phones assisting with client resolutions and handling occasional straightforward client cashouts when needed.
Achieve successful scores with POS accuracy audit Logistics Audit Packaging standards audit shrink % rates on time rate order fulfilment rate cancellations rate etc.
Successful candidates will require:
Aminimum of 3-5 yearsof retail experience preferably in a luxury environment in a logistics role
A minimum of 2 years of experience in shipping receiving merchandising order fulfillment and inventory management in a retail environment
A track record of attention to detail in processing incoming/outgoing merchandise in the shipping/receiving area of the store
Championing the maintenance of store merchandise and maintaining stock levels
A Team Player with the ability to work individually and as part of a team to achieve store goals
An individual who takes accountability to ensure that all merchandise is received scanned and tagged appropriately
Able to work in the stock room within the retail store working collaboratively with in-store team
Strong communication skills
Able to lift and move heavy boxes and be on your feet/able to bend kneel and move as
What are the perks of the job
Competitive pay program
Opportunities to additionally earn monthly and annual Team bonuses
Best in industry discounts and special purchase opportunities
A comprehensive flexible benefits package
Pension and Group RRSP Programs that grow with you
A modern digitally advanced workplace
A coach committed to supporting the achievement of your personal career goals
A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
An employer that values internal growth and promotion and is committed to succession planning for your future
We thank you for your interest in this opportunity.
Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons employees and clients alike as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process please contact us at with details.
Required Experience:
Unclear Seniority
Full-Time