Team Lead, Payroll Tax
Team Lead, Payroll Tax
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Job Description
Who We Are
At Justworks youll enjoy a welcoming and casual environment great benefits wellness program offerings company retreats and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
Were helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. Were data-driven and never stop iterating. If youd like to work in a supportive entrepreneurial environment are interested in building something meaningful and having fun while doing it wed love to hear from you.
Were united by shared goals and shared motivations at Justworks. These are best summed up in our company values which are reflected in our product and in our team.
If this sounds like you youll fit right in.
Who You Are
Youre a proactive detail-oriented leader who brings structure to complexity. You excel at identifying opportunities to streamline processes and you consistently drive toward greater efficiency through a mix of subject matter expertise tech fluency and strong execution. You lead with clarity patience and accountabilitybalancing a high bar for quality with a deep investment in team success.
As a Payroll Tax Pod Lead youre responsible not just for ensuring the work gets done but for how it gets done. You oversee day-to-day operations manage team performance and help shape workflows that drive accuracy timeliness and consistency across the PEOs tax filings. Youre energized by the opportunity to lead in a fast-paced evolving environment and youre committed to helping your team thrive within it.
Your Success Profile
What You Will Work On:
Pod Leadership & Operational Oversight:
- Oversee daily execution team performance and the overall operational health of your designated pod.
- Represent your pod in leadership syncs and cross-functional updates surfacing wins risks and support needed to meet filing and compliance goals.
- Ensure the completion and accuracy of all daily operational tasks across the PEO including:
- Reviewing and ensuring accurate daily imports of PTS data from Payroll CS and CSTools to Mastertax.
- Ensuring the timely execution of daily tax payments and compliance with tax obligations.
- Overseeing daily enrollments in the Electronic Federal Tax Payment System (EFTPS).
- Ensuring accurate printing and mailing of payroll tax checks to appropriate agencies.
- Monitoring the logging of notices into Notice Ninja for tracking and resolution.
- Ensuring Applied For account numbers are accurately updated in our payroll and tax systems collaborating with the Professional Employer Organization (PEO).
- Monitoring and tracking Applied For account numbers and ensuring companies are added to Justworks TPA accounts.
- Overseeing the review and documentation of uncashed checks and ensuring reports are provided to the designated team for stop payments and reissuance.
Filing Lifecycle Management:
- Drive the quarterly filing lifecycle from end to end including pre-filing routines workbook reviews and filing execution.
- Maintain accurate SOPs and filing calendars for each state assigned to the pod.
- Regularly update and maintain accurate tax rates and regulatory data in internal payroll systems ensuring alignment with current legislation and filing requirements to support accurate and compliant tax reporting.
- Partner with Payroll Compliance & Tax Research to incorporate state regulatory changes into filings and documentation.
Performance & Risk Reporting:
- Define track and report on pod-level Key Performance Indicators (KPIs) to leadership on a weekly and monthly cadence ensuring alignment with established procedures for performance and risk.
- Provide coaching and real-time support during filing months and facilitate retrospectives post-quarter to identify and act on improvement opportunities.
- Conduct regular internal audits of pod-level work and data to ensure accuracy compliance and adherence to established procedures.
Resource Management & Escalation:
- Monitor pod capacity and adjust workload distribution as needed in partnership with the Manager Payroll Tax Operations.
- Serve as the first point of escalation for issues impacting pod operations.
- Coordinate with cross-functional partners (i.e. Product Engineering CSO etc) on state-specific issues that require cross-team visibility or resolution.
- Support the Manager Payroll Tax Operations with recruiting efforts for new team members including participating in interviews and providing candidate feedback.
- Perform other related duties as assigned supporting the overall efficiency and compliance of Payroll Tax Operations.
Team Development & Consistency:
- Support onboarding cross-training and development of each person in your pod.
- Drive consistency in documentation and operating routines across the pod.
- Partnering with the other pod leads to reinforce best practices promote a culture of accountability collaboration and learning and identify opportunities to streamline workflows and improve filing accuracy speed or documentation across pods.
How You Will Do Your Work
As a Payroll Tax Pod Lead how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role your effectiveness will be grounded in the following competencies:
- Detail-oriented: You bring rigor and precision to your work. Youre thorough organized and proactive in identifying both the root causes of issues and their downstream impact.
- Adaptability: You are flexible in the face of shifting priorities or ambiguity. Youre able to recalibrate workflows and support your team through change without losing momentum.
- Good Judgment: You are solution-oriented and approach challenges with curiosity. You assess risks connect patterns weigh trade-offs and take ownership for outcomes not just activity.
- Clear Communication: You communicate with clarity and purpose whether in writing pod/team meetings or in 1:1s. You know when to listen when to lead and how to ensure alignment across the team and with leadership.
- Systems Thinking: You see the big picture. You recognize how people processes and timelines interactand use that understanding to optimize how your pod operates as part of a larger whole.
In addition all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie: Day to day you can be seen working together toward a higher purpose. You like to have fun. Youre an active listener treat people respectfully and have a strong desire to know and help others.
- Openness: Your default is to be open. Youre willing to share information understand other perspectives and consider new possibilities. Youre curious ask open questions and are receptive to thoughts and feedback from others.
- Grit: You demonstrate grit by having the courage to commit and persevere. Youre committed earnest and dive in to get the job done well with a positive attitude.
- Integrity: Simply put do what you say and say what youll do. Youre honest and forthright have a strong moral compass and strive to match your words with your actions while leading by example.
- Simplicity: Be like Einstein: Everything should be made as simple as possible but no simpler.
Qualifications
- Minimum of 3 years in a payroll tax environment including at least 1 year in a lead or supervisory role.
- American Payroll Association (APA) Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) preferred
- Demonstrated advanced proficiency in Excel and/or Google Sheets utilizing VLOOKUP and other data manipulation functions for effective data management is required.
- Strong written and verbal communication skills with the ability to translate complex processes clearly
- Process-driven and highly organized with the ability to adapt in a fast-paced environment.
- Technologically savvy; experience with utilizing multiple systems and software programs to manage work and drive execution.
- Experience managing multi-state tax accountseither for a single large employer or across multiple employers.
- Experience working with a payroll provider in a similar leadership role is a plus.
- Demonstrate expertise with quarterly and year-end filing cycles is a plus.
- Accounting auditing and reconciliation experience and familiarity with General Ledger and approval processes a plus
#LI-Hybrid
#LI-SD1
The base wage range for this position based in our Tampa Office is targeted at $97000.00 - $106700.00 per year.
Actual compensation is based on multiple factors that are unique to each candidate including and not limited to skill set level of relevant experience and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks Total Reward Philosophy including all of the perks and benefits we are proud to offer our team members please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity culture and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work our people and our product drives creativity and innovation entrepreneurial leadership and integrity competitiveness and collaboration throughout our business and in the market. We depend on our differences to make our team stronger our workplace more dynamic and our product accessible to all of our customers.
Were proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital or familial status disability pregnancy gender identity or expression veteran status genetic information or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs as well as for other covered reasons consistent with applicable federal state and local laws. If youre in need of a reasonable accommodation please reach out to us at . Your comfort and success matter to us and were here to ensure an inclusive experience.
Employment Type
Full-Time
