Transfer of Care Facilitator (Redeployment - 20019)
Transfer of Care Facilitator (Redeployment - 20019)
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Job Description
- Suffolk County Council
- Address: James Paget University Hospital Great Yarmouth NR31 6LA - Onsite
- Salary: 33366 - 39513 per annum (pro rata for part time)
- Hours: 37 hours week - Flexible working options available
- Contract: Permanent
At Suffolk County Council every role is a chance to create positive change. Were not just a local authority; were a team of dedicated individuals working together to improve lives across our diverse communities. As our new Transfer of Care Facilitator youll have the unique opportunity to see the direct impact of your work on the people discharging from James Paget University Hospital. Your contribution will help ensure they discharge at the right time to the right location alongside continually developing and building upon the trusted assessment processes between hospital teams and care providers to improve the process for everyone and reducing hospital delays. If youre passionate about making a real tangible difference its time to reimagine your career with us. Join Suffolk County Council and turn your passion for positive change into action.
Your role and responsibilities
- Building supportive relationships with the care market
- Monitoring quality and performance of services and challenge poor practice
- Being proactive and drive opportunities to improve systems and processes
- Advocating and negotiating for the best outcomes for people care homes and the health and social care system
- Leading on the continuous development of a trusted assessment process to prevent discharge delays from hospitals
- Researching learning from implementing and reflecting upon best practice
- Providing insight and feedback on how to develop and change current systems and lead on change where appropriate.
As you can see this is an exciting opportunity to support people who have been in hospital and are now ready to discharge to transfer safely with care and compassion to their onward pathway be this returning home or moving into a care setting such as a care home.
Our ideal candidate will have:
- Excellent organisational skills time management and flexible approach to working.
- An ability to communicate with customers and colleagues across health and social care in a tactful manner show empathy and resolve conflict effectively
- An ability to influence the actions of others and negotiate solutions which are acceptable to all concerned
- An ability to express ideas in a clear concise and tactful manner
- A creative approach to care solutions and will consider alternatives alongside traditional care services such as the voluntary community faith and social enterprise sector providing people with choice and control over their care options.
- Have the ability to demonstrate Suffolks ASPIRE values and behaviours in your everyday work
- Be open to change and positively adjust behaviours to suit new procedures systems or responsibilities.
You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
Within Adult Social Care the Strategic Commissioning and Contract Management teams (SCCM) work to realise ASCs strategic priorities with its suppliers and delivery partners. This includes shaping the market and services to maximise the range of quality services promote peoples independence whilst achieving long term financial sustainability. And most importantly promoting wellbeing taking this into account in all our decision-making.
Your will work closely with critical partners such as our Brokerage team Social Work services Health colleagues including hospital discharge and clinical staff Residential and Nursing care providers Home Care providers including Home First and most importantly people and/or their advocates or next of kin.
The Waveney SCCM team is a very supportive team. We help one another continually support with individual growth and professional development and aspire to maximise on team members skills and talents providing them with a portfolio that allows each to shine and demonstrate their value to the organisation.
Whilst our office day is usually a Tuesday members of the team who work to a hybrid model of office site visits and home working are in the office at least two days a week and all are contactable via our MS Teams site so you are never alone.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.
For more information
Please contact Justine Cook or Felicity Tate for a casual conversation. You can reach them by contacting:
- Justine Cook by calling or emailing or
- Felicity Tate by calling 0 or emailing
How to apply
Step 1 - Read the Job and Person Profile (JPP) (Word).
Step 2 - Click Apply Now to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
1. Can you describe a time when you had to build trust with a care home provider or healthcare professional to facilitate a successful discharge
2. Give an example of a time you identified a barrier to a timely hospital discharge. What steps did you take to resolve it
3. Can you give an example of how youve used data or feedback to improve a service or process
Step 4 - Upload a CV (without name and personal details).
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.
Please note: Without a supporting statement and CV your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailing or calling 0. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.
Closing date:11.30pm 28 July 2025.
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite
Employment Type
Full-Time
