Retirement Counselor - Senior Living Sales

Join Our Sales Team at La Posada at Pusch Ridge!

Position: Retirement Counselor Senior Living Sales

Are you a high-performing sales professional searching for a career with purpose At La Posada at Pusch Ridge a brand-new upscale independent living community in beautiful Oro Valley AZ you wont just close salesyoull open doors to a better future for the seniors you serve.

Here your talent and dedication will directly impact lives offering peace of mind and a vibrant lifestyle to older adults navigating lifes transitions. If youre energized by meaningful connections and want to make a real difference each day we invite to apply.

Position Overview:

The Retirement Counselor is a sales professional who presents and sells the community lifestyle to the prospective resident from initial lead through closing leading to deposits and gains in occupancy. This individual is responsible for meeting with prospective residents through telephone contact personal appointments and will apply effective sales techniques which include a thorough discovery process consultative and relational selling practices. This effort includes both conducting and monitoring measurable sales goals for calls appointments event attendance deposits and occupancy for the community. The Retirement Counselor is responsible for achieving (meeting or exceeding) reservation and move-in goals which advance occupancy for the community.

Why Join La Posada

• Competitive pay
• Paid Time Off (PTO)
• 401(k) with company match
• Excellent health insurance
• Mileage incentive program for employees commuting over 15 miles
• A beautiful new campus and a culture that values your contributions

Essential Functions

• Respond to requests for information in a timely manner.
• Provide accurate reports to all appropriate parties
• Maintain regular contact with existing leads and prospects
• Achieve the community sales and move in goals
• Exceed hospitality and service standards
• Interact with all leads whether provided through advertising public relation referral or personal contact and to turn those leads into depositors and residents of the Community through the use of professional selling skills including but not limited to outbound sales calls in-person sales presentations event participation and group presentations.
• Greet all visitors pleasantly and professionally presenting a very positive image for the Community.
• Address specific customer preferences and priorities to guide them to commitment.
• Connect with a sufficient volume of leads and prospects by phone daily to create the velocity of sales needed to meet established goals.
• Maintain RHS data base effectively and in a timely manner with all inquiries.
• Skillfully interview prospects or their representatives to ascertain how the Community will meet their needs.
• Know and be able to explain the benefits of residing at the Community.
• Record all information obtained during the interview process and accurately input data in the RHS database.
• Conduct effective sales presentations that inspire customers to take the next step in the sales process.
• Influence closing through sales messages presentation techniques facilitation methods and relationship management.
• Execute thorough follow through to be able to retain all sales and move in prospects forward to move-in.
• Maintain prospect relationships though consistent communications by phone mail email 1:1 contact.
• Operate prospect tracking system (RHS currently) and possess strong personal computer proficiency.
• Maintain effective hot lead list which provides forecasting opportunities to know and reach monthly sales goals.
• Know the procedures followed in lead fulfillment and lead tracking to advance a prospect in the sales process.
• Strive for constant improvement in selling skills through attendance at sales training meetings and through the reading of motivational and sales-oriented maters.
• Remain informed about the local real estate market the customer profile in your market competitor communities industry trends and customer trends.
• Build trust and strong cross functional relationships within the community and operational structure.
• Act professionally and honestly at all times in the representation of the Community concept of senior living.
• Other duties as assigned by Supervisor.

Competencies

• Must demonstrate excellent verbal and written communication skills and have the ability to communicate effectively with both large and small groups
• Detail-oriented self-starter that can complete tasks with minimal supervision
• Highly organized and self-confident
• Must be accustomed to responsibility for personal workload and tasks in a deadline-oriented environment
• Able to set and meet internal and external deadlines and ensure necessary deliverables are achieved on time
• Work in our team environment in a supportive manner

Skills and Abilities

• Education: Bachelors Degree or any combination of education and experience that provides equivalent skills.
• Experience: Proven sales experience. At least one year in marketing/sales in senior living setting preferred.
• Computer Skills: Proficient in Microsoft Office (Word Excel PowerPoint Outlook). Ability to quickly learn and utilize RHS Lead Management software.

At La Posada we are guided by our core values: Excellence in Service Quality Relationships and Integrity. Join a team that lives these values every day.

Required Experience:

Senior IC