Organisational Change & Communication Manager

Job details
We are seeking the services of Organisational Change Manager/ Communications Manager to ensure that the required capability exists in the Program. This position is based in the Program Management Office and will focus on the change activities required to support the program of work including changes to business processes systems and technology positions and organisation structures.

The primary responsibility will be creating and implementing change management and communication strategies and plans across our projects and the program as a whole. These artefacts will need to align and support our overall delivery benefit realisation and the achievement of project outcomes.

Key responsibilities will be:

• Contribute to the Communication Plan and Strategy that supports delivery of the program
• Develop change management plans for each project that acknowledges the different aspects of the change process analysis plan implementation communicate and other associated change considerations.
• Develop change management processes and tools to support the integration and engagement with change management principles.
• Work collaboratively with the PMO Stream Leads and Project Managers to design and assist with the implementation of our change plans.
• Work with autonomy where needed exercising sound judgement and decision making about the design and planning of communication and change requirements
• Provide advice on change activities to a wide range of stakeholders
• Build and maintain a network of stakeholders within and outside the division
• Represent DSD at communications forums and any other departmental communication networks/communities
• Develop and prepare quality written communication reports on progress and outcomes of communication and change initiatives.
• Consult and coach project teams on change management.

Skills and capabilities

• Have extensive operational and professional skills in communication roles in the APS
• Have training and/or experience in leading change management activities
• Self-motivation drive and the ability to deliver outcomes both independently and in a team environment
• Highly effective negotiation and communication skills with the ability to present complex information to a variety of audiences
• The ability to develop and sustain complex customer business and stakeholder relationships
• A highly developed ability to manage multiple competing priorities to deliver quality outcomes.

Essential criteria

• Related Skills and Experience Have extensive operational and professional skills in communication roles in the APS Have training and/or experience in leading change management activities - 40%
• Communication and Engagement Highly effective negotiation and communication skills with the ability to present complex information to a variety of audiences The ability to develop and sustain complex customer business and stakeholder relationships - 30%
• Ways of Working A highly developed ability to manage multiple competing priorities to deliver quality outcomes. Self-motivation drive and the ability to deliver outcomes both independently and in a team environment - 30%

Contract: 12 Month with 2 x 12 months extension

Security Required: Baseline Security Clearance required

Location - Canberra & Sydney based or Hybrid -Required to be in the office a minimum of 2 days a week. Standard hours should be completed between 8am and 6pm each day.

How to Apply - Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include ID and work rights security clearance verification and any other client requested checks

Closing date: Friday 1 August 2025

Call Joanne Finchett onor email for any further information