Content Moderator (Italian)
Content Moderator (Italian)
Posted on :
22-07-2025
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1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Content Moderator for their office in Lisbon.
Position: Content Moderator
Location: Lisbon Portugal
Employment type: Full-time (6 month contract)
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Maintained strong knowledge and enthusiasm for leading e-commerce products services and industry standards
- Reviewed content in line with established service level agreements (SLAs) and quality benchmarks
- Ensured uploaded content complied with platform policies legal standards and safety guidelines
- Adapted to policy updates schedule changes and followed standard operating procedures with consistency
- Identified and escalated issues through proper internal channels adhering to company protocols
REQUIREMENTS:
- Native/fluent in Italian both verbal and written (C2 level). Fluent in English (minimum B2 level)
- Excellent moderation abilities with clear verbal and written communication sound judgment and local market insight
- Solid understanding of e-commerce platforms and industry practices
- Able to manage high workloads and maintain performance during peak promotional periods
- Strong customer service skills with empathy effective communication and balanced decision-making
BENEFITS:
- Working schedule: Monday - Sunday 24/7 rotating shifts
- Modern office in a city center with open spaces easy to access with public transportation
- Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace
- Support from colleagues with coaching and mentoring opportunities
- Health and Wellbeing initiatives
- Monthly meal allowance and much more
Employment Type
Full Time
Key Skills
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