Operations Engineer II
Operations Engineer II
Posted on :
22-07-2025
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1 Vacancy
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Job Description
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients is an American telecommunications company headquartered in Monroe Louisiana that offers communications network services security cloud solutions voice and managed services.
Position: Operations Engineer II
Location: Miami FL
Duration: 6 Months
Job Type: Contract
Work Type: Onsite
Job Description:
The Role
- The clients Facilities Maintenance Engineers are responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to field operations for our facilities critical infrastructure equipment such as AC power distribution buildings grounding fire systems generators Auto Transfer Switch (ATS) Uninterruptable Power Systems (UPS) UPS battery strings Direct Current (DC) power plants DC plant batteries Power Distribution Units (PDUs) Static Transfer Switch (STS) and Heating Ventilation and Air Conditioning (HVAC) systems including Computer Room Air Conditioner (CRAC) units chillers dry coolers condensers pumps and building structural issues to ensure operational integrity improve efficiency and reduce operational costs.
- The ideal candidate will embrace challenges and excel in a high-pressure work environment.
- They will drive operational excellence and continuous improvement while exemplifying the clients 8 cultural beliefs of Teamwork Trust Transparency Clarity Courage Customer Obsession Growth Mindset and Allyship.
The Main Responsibilities
- Provides Tier II support to field technicians and field management in stabilizing emergency situations and reducing the dependency on vendor support for issues that can be solved internally.
- Dispatches vendors in ticketing system follow up on repairs with vendors and process vendor invoices.
- Assists field technicians in reducing the dependency on vendor support for issues that can be solved internally.
- Participates as a subject matter expert on task forces or cross functional projects; advises departments on solutions for technical problems or barriers.
- Recommends solutions to increase network integrity and reliability through testing and evaluation.
What We Look For in a Candidate
Required Qualifications
- 2 years of experience working with critical infrastructure.
- Demonstrated leadership and project management skills with ability to assess project needs and effectively communicate in delegation of complex technical tasks/assignments to team of contractors and vendors.
- Ability to travel in short notice to provide hands-on assistance with emergency situations.
- Travel is a requirement of the position.
- Valid drivers license and satisfactory driving record.
Preferred Qualifications
- Technical background with experience in a skilled trade.
- Mechanical or electrical course studies and/or certifications.
- Financial acumen and technical knowledge specifically in managing vendors and interpreting services required billing for repairs etc.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full-time
Key Skills
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