Pawa IT is a leading cloud solutions provider serving over 450 organizations across East and Central Africa with expertise in Google Cloud Google Workspace Chrome OS and more. We enable businesses to unlock their potential through cloud technology.
We are seeking a bright energetic and highly organized Administrative Assistant to join our team. As the first point of contact for our clients partners and visitors you will be the face and voice of Pawa IT. This role is critical to ensuring our office runs smoothly and efficiently. You will be the central support system for our fast-paced team of tech professionals providing administrative assistance across multiple departments. The ideal candidate is a natural problem-solver impeccably professional and thrives in a modern tech-driven environment.
Key Responsibilities:
1. Front Desk & Reception Management:
Greet clients interview candidates and other visitors with a warm and professional demeanor.
Manage the main phone line screen calls and direct inquiries to the appropriate person or department.
Maintain a clean organized and welcoming reception area and common office spaces.
Manage incoming and outgoing mail packages and deliveries.
Ensure a secure and professional visitor sign-in process.
2. Administrative & Office Support:
Provide administrative support to various departments including People Operations Finance and Customer Success as needed.
Schedule and coordinate meetings conference rooms and appointments including managing complex calendars.
Assist with the planning and execution of company events team lunches and client meetings (both virtual and in-person).
Order and manage inventory of office supplies tech peripherals and kitchen stock.
Act as a point of contact for office vendors and building management.
Assist with data entry and document preparation.
Record & File Management: Maintain accurate and organized physical and digital office records and filing systems.
3. Executive & Team Assistance:
Provide ad-hoc support to the executive team as required.
Requirements
Qualifications
1 years of experience in a receptionist administrative assistant or office coordinator role.
Exceptional verbal and written communication skills and a professional phone etiquette.
Strong organizational and time-management skills with a proven ability to multitask and prioritize in a fast-paced environment.
High proficiency in Google Workspace (Docs Sheets Calendar Gmail).
Tech-savvy with the ability to quickly learn new software and tools.
A proactive resourceful and positive attitude.
High level of professionalism discretion and confidentiality.
Benefits
- Health insurance
- Pension
- Annual performance bonus
- Free lunch