Logistics Manager - Full Time/Permanent

Overview

The Logistics Manager at Coventry Building Society Arena is responsible for the end-to-end planning and execution of logistical operations for conferences banquets exhibitions concerts sporting events and corporate functions. Working across multifunctional spacesincluding conference rooms exhibition halls hospitality suites and the stadium bowlthe role requires strong coordination skills to ensure all event logistics are delivered on time safely and to the highest standard.

Roles and Responsibilities:

• Develop detailed logistics plans for all events including space setup access control back-of-house operations and delegate/staff flow.
• Oversee layout planning for conferences banquets and stadium events ensuring compliance with venue and safety regulations.
• Collaborate with event organisers internal departments and external vendors to align on logistics deliverables.

Customer Satisfaction:

• Act as a key contact for event organisers to ensure expectations are met and exceeded in terms of logistics support and event delivery.
• Ensure smooth coordination of services that directly impact customer experience including timely event setup cleanliness access and responsiveness to last-minute changes.
• Support guest satisfaction by maintaining high standards in venue presentation accessibility and safety during all event phases.
• Gather feedback from clients and internal stakeholders to assess logistical success and identify areas for improvement.

Health & Safety Essential Responsibilities & Duties

• Ensure all event logistics are planned and executed in compliance with the Health & Safety at Work Act and relevant UK regulations.
• Conduct risk assessments and for all operational activities related to event setup and breakdown.
• Liaise with Health & Safety officers and local authorities as required to support safety compliance.
• Ensure proper signage barriers fire exits and crowd flow systems are installed and functional before event start.
• Supervise the safe use of equipment including lifting gear forklifts.
• Deliver Health & Safety briefings to logistics teams external contractors and temporary staff prior to each event.
• Maintain records of incidents near misses and corrective actions in accordance with venue and legislative policies.
• Implement crowd control measures in collaboration with security to prevent congestion and ensure emergency access.
• Coordinate the correct use and accessibility of PPE for all staff and contractors during setup and teardown.
• Regularly inspect working areas for hazards and ensure all issues are promptly rectified.

Performance Measures:

• Adherence to event timelines budgets and safety protocols.
• Accuracy and efficiency of setup and breakdown logistics.
• Positive feedback from clients vendors and internal teams regarding logistical support.
• Compliance with venue and legal health & safety standards.
• Effective coordination with third-party contractors and internal departments.
• Reduction in logistical errors safety incidents or last-minute corrective actions.

Qualifications :

Person Specification:

• Proven experience (3 years) in logistics operations or event management within stadiums arenas or large-scale venues.
• Strong knowledge of large event planning health & safety legislation and venue coordination.
• Excellent organisational leadership and communication skills.
• Ability to work under pressure and adapt to last-minute changes. Familiarity with event scheduling platforms Microsoft Office CAD/Event layout tools.

Desirable Experience:

•  Forklift/telehandler licence or familiarity with plant equipment (desirable but not essential).
• Experience with multi-purpose venues hosting both sporting and non-sporting events.
• Understanding of rigging power distribution and technical logistics in a stadium environment.

Additional Information :

Working Environment:

• Fast-paced and physically demanding setting.
• Both office and on-the-ground presence required across various parts of the arena.
• Involves indoor and outdoor logistics across all weather conditions.

Remote Work :

No

Employment Type :

Full-time