drjobs Youth Apprentice- High School Student Aide

Youth Apprentice- High School Student Aide

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.


DYCD is seeking a Youth Apprentice- High School Student Aide to perform the below task:

Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner.

Provide Helpdesk/desktop support for hardware and software computer systems and peripherals.

Support and set up audio/visual equipment computers and Laptops in several conference rooms training rooms
and Auditorium.

Assist with IMACs (Installs Moves Adds & Changes) with the computer systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations.

Monitor Update and complete Service Now Service Desk Tickets submitted by the DYCD staff.

Provide Remote Desktop and Laptop support for DYCD staff participating in the Hybrid Work from Home Program.

YOUTH APPRENTICE - 06843


Qualifications :

Employment in this title is restricted to students enrolled in and attending
high school.
Employment is conditioned upon continuance as a high school student. No
student shall
be employed for more than 16 hours in any week in year 1; up to 24 hours a
week in year 2; up to 30 hours in year 3 that school is in session. Students
may
be employed full-time during their vacation periods.


Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.


Remote Work :

No


Employment Type :

Part-time

Employment Type

Part-time

Company Industry

About Company

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