St. James Hotel - Event Supervisor/Banquet Captain Part-time
St. James Hotel - Event Supervisor/Banquet Captain Part-time
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dedicated and experienced Banquet Captain to join our team at the prestigious St. James Hotel. The successful candidate will be responsible for organizing and assisting in the supervision of banquet servers bartenders and house personnel to ensure all banquet events are executed smoothly and provide exceptional guest service ensuring 100% satisfaction.
Key Responsibilities:
- Execute and supervise the duties of banquet servers bartenders and house personnel.
- Ensure staff effectiveness through effective communication coaching counseling and performance appraisal.
- Enforce systems policies and procedures providing educational and development opportunities.
- Act as the department head in the managers absence representing the hotel to clients guests and vendors.
- Investigate and resolve service complaints to maintain high guest satisfaction and peak staff performance.
- Ensure all banquet spaces are clean organized and prepared according to daily weekly and monthly schedules.
- Master and utilize Point of Sale Sales & Catering and Inventory Management programs for billing stock requisition and inventory management.
- Assist in recruitment selection orientation and training of new staff maintaining a safe secure and legal work environment.
- Comply with all Health Code guidelines to ensure safe handling of consumables.
- Coordinate activities with all departments to provide efficient and timely services.
Qualifications :
Associates degree (A.A.) or equivalent from a two-year college or technical school and 6 months to one year of related experience/training in a premier banquet and conference facility or an equivalent combination of education and experience.
- Proficient in Word Excel Outlook and Internet applications.
- Excellent verbal written and communication skills with strong attention to detail and interpersonal relationships.
- Strong critical thinking problem-solving and prioritization skills.
- Ability to follow instructions in written oral or diagram form.
Preferred Qualifications:
- Previous supervisory experience.
- Experience with Point of Sale Inventory Management and Sales & Catering systems.
Why Join Us:
- Be part of a historic and prestigious establishment.
- Engage in a dynamic and rewarding work environment.
Additional Information :
The St. James Hotel is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact or call .
Please view Equal Employment Opportunity Posters provided by OFCCP at offers of employment are contingent on satisfactory results of a background check and drug screen.
Red Wing Shoe Company Inc. is a drug-free workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
