Senior Client Consulting Manager, Managed Services
Senior Client Consulting Manager, Managed Services
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Job Description
Visa Consulting and Analytics VC&A is the consulting arm of Visa and drives tangible impactful and financial results for Visas network clients including both financial services and merchants. Drawing on our expertise in strategy consulting data analytics brand management marketing operational and macroeconomics Visa Consulting and Analytics solves the most strategic problems for our clients.
Visa Managed Services (VMS) is an augmentation of Visas consultancy offering supporting the execution and implementation of recommendations to help scale competitive advantage and operate to succeed in the digital age.
The Consulting Practice within VC&A provides consulting and solution services for Visas issuer acquirers and merchants in Turkey. We apply our deep expertise in the payments industry to provide solutions to assist clients with their key business priorities drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability strategic growth customer experience digital payments and managing risk.
The team is looking for a Senior Manager to join our VMS consulting practice and play a role developing high impact projects for Visas clients in Turkey.
The Senior Manager will work towards the teams goals and assist in the delivery of detailed data gathering analysis insight and practical recommendations to enable successful delivery of client projects and will be responsible for selling consulting engagements.
Main tasks of the Sr. Manager include:
Identify opportunities and potential for improvement to help clients in growing their business.
Manage the delivery of high-quality consultancy engagements in Turkey.
Help to intensify the business relationships between Visa and its key clients in Turkey.
Support VCA Southern Europe Lead to achieve the goals for Turkey as well as to support Turkey Country Manager and Turkish Account Executives with subject expertise areas and overall country strategy.
Manage internal and external project team members.
Assume responsibility for project budgets.
Deliver to annual and longer-term consulting sales and delivery targets with margin & P&L ownership.
What we expect of you day to day.
Assume account ownership from VMS perspective as the single point of contact with full sales P&L and margin targets.
Manage the sales and delivery of onsite VMS and consulting projects.
Manage teams wrapped around key clients and ensures timely and high-quality execution of projects.
Identify opportunities and improvements to grow the business of our clients.
Actively source new work and sell projects to assigned accounts.
Establish yourself as the trusted advisor of Client executives and Visa Turkey Country Management team.
Support Country Manager and Account Executives in winning new deals with key clients through actively providing strategic guidance market & client insights and innovative ideas during client deal pitches
Liaise structure and deliver bundled projects as one Visa with other functions of Visa.
Identify process improvements including repeatable and scalable solutions and shares knowledge and expertise with team members as required.
Provide Thought Leadership knowledge and projects regarding the future of payments and retail banking to our clients and partners.
Leverage Visas innovation product and data capabilities to further grow our clients business by working together with the sales and product teams as well as the Visa Innovation and Data Sciences team.
Build and retain Visa Consulting relationships with our key clients.
Support Visa Consulting and Analytics practice development by developing skills tools and innovative methodologies on personal and team level.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
What wed like from you:
Consulting and consulting sales experience with a top-tier consulting firm
Expertise in card portfolio management product management or lifecycle management
Excellent communication storytelling and presentation skills.
Experience managing complex projects within matrixed organizations.
Experience in the product marketing lifecycle including customer profile analysis initiative development campaign planning execution and post-campaign measurement.
Implementation experience with products or programs within financial services.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
