Guest Relations Officer (Indian Language Speaker)
Guest Relations Officer (Indian Language Speaker)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Supports the front desk operations and ensures Indian language-speaking and VIP guests meets expectations from pre-arrival to departure.
- Prepares for the Indian speaking arrivals and takes care of the special arrangements/requests.
- Facilitates the in-room check-in of Indian speaking guests and guests with transfer-in.
- Monitors Indian speaking arrivals in-house and departures and offers assistance through the duration of their stay.
Qualifications :
- Graduate with a Degree in Hospitality Management or any related field.
- Minimum of one (1) year of relevant experience in a luxury hotel is an asset.
- Fluency in Indian languages e.g. Hindi Tamil Telugu etc. (reading writing and speaking). Knowledge of Indian culture and customs is an asset.
- Service-oriented with excellent communication and interpersonal skills.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
