Sales Associate - Guest Experience Specialist
Sales Associate - Guest Experience Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title
Retail Guest Support Associate
Job Overview
As a Retail Guest Support Associate at Bobs Discount Furniture youll be the go-to resource for providing behind-the-scenes support to our showroom team and customers. Whether full-time or part-time your role will focus on ensuring a seamless customer journey by processing orders managing deliveries and providing prompt and empathetic service over the phone and in person. This is a great opportunity for someone detail-oriented who thrives in a fast-paced retail environment and enjoys problem-solving.
This position requires flexible availability including evenings weekends and holidays.
What Youll Bring to Bobs
At Bobs Discount Furniture we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of service mindset organization communication and adaptability. If youre someone who enjoys helping others staying organized and working collaboratively this role is a great fit for you!
Key Skills for Success
To excel in this role you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
Customer service and communication (in person and over the phone)
Order entry and system accuracy
Cash handling and financial accountability
Organization and time management
Problem-solving and root cause analysis
Empathy and emotional intelligence
Adaptability and multitasking
Retail support and showroom operations
Preferred Competencies & Skills
Experience in a customer-facing or call center environment
Familiarity with Microsoft Office Suite and retail systems
Prior retail or administrative support experience
Strong coordination and follow-through
Who We Are
At Bobs we have fun we love what we do and were growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores were committed to creating a workplace that values skills-based hiring diverse perspectives and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bobs we invest in your growth well-being and career advancement.
Benefits & Perks
Competitive Medical Dental and Vision Insurance
Paid Time Off: Vacation Sick Days Holidays and your Birthday
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance options
Bobs Helping Hand and Bail Out financial assistance programs
Learning & development opportunities
Employee Discount starting on Day 1
Flexible scheduling and retail shift variety
Our Culture & Core Values
At Bobs we believe in fostering a positive inclusive and skill-driven work environment. Our core valuesHonesty Integrity Transparency Community Safety Diversity Accountability and Funguide everything we do. Were not just a workplace; were a team that supports and celebrates each other!
Expected Base Pay Not Including Potential Commissions Incentive Bonus etc. Opportunities:
Pay:$16.35 advance against commissionIt is policy of Bobs Discount Furniture Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race religion color sex age national origin disability pregnancy citizenship veteran or military status or any other protected status in accordance with federal state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Required Experience:
IC
Employment Type
Part-Time
