drjobs Senior Specialist - Professional Services

Senior Specialist - Professional Services

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1 Vacancy
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Job Location drjobs

Gurgaon - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the Role:

OSTTRA India

The Role: Senior Specialist - Professional Services

The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals who buildsupportand protect the applications that operate our network. The technology landscapeincludeshigh-performance high-volume applications as well as compute intensive applicationsleveragingcontemporary microservices cloud-based architectures.

The Impact: Together we build support protect and manage high-performance resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.

Whats in it for you:
The role will primarily focus on delivering implementations & integrations.

This position may additionally be required to produce cross-training materials in the agreed standardised formats; take on primary & secondary responsibilities when delivering implementations & integrations with other team members; and engage in product UAT cycles.

Specialist - Professional Services at all levels are expected to collaborate with other members of professional services and other internal teams in order to deliver implementations & integrations.

The expected working hours in Gurgaon are 12 - 9pm. Some tasks such as deployment of changes is required on Sundays as part of the role.

This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally.

The role is being opened to work on new initiatives within OSTTRA.

Responsibilities:

  • Implementation & Integration

  • Deliver implementations & integrations for multiple project types across the services (currently limited to ex. Traiana services) offered within the FX&S pillar at OSTTRA

  • Hand over to the operations teams once live

  • Day one check in with the customer

  • Finalising readiness to migrate to production and liaising with the relevant counterparties (as required)

  • Undergoing the UAT phase with the customer directly unilaterally identifying issues investigating those issues and resolving those issues with the relevant internal or external team

  • Gathering & setting up all required static data in UAT & production (as required)

  • System configuration in UAT and production environments

  • Connectivity & integration set up in the product

  • Connectivity & integration set up in IC and/or Adapters

  • Coordinate the development of the transformer based on the spec provided by Solution Design

  • Create any required routing in IC

  • Ensure that all integration changes & set ups undergo the required 4-eye checks prior to deployment in production

  • Ensure all integrations follow the integration standards outlined

  • Work effectively as part of a professional services project team on each implementation and/or integration alongside a project manager and solution design manager

  • Work effectively with key internal stakeholders outside of professional services during the implementation and/or integration such as the connectivity team product or development teams

  • Demonstrate a positive customer experience during implementations & integrations regardless of whether the Technical Project Manager leads discussions or is working behind the scenes on items

  • Update the PSA system (e.g. ) on a daily basis so that the project manager has the correct information on project status risks issues and dependencies

  • Creating and tracking UAT plans

  • Ensure all required implementation & integration documentation is produced in the standard formats defined and is made available prior to the point of go-live including the operations handover material

  • Effectively manage time so that tasks are completed by the expected due date

  • Cross-Training

  • Create cross-training materials in the pre-defined standardised formats on implementation & integration processes for project types

  • To lead implementation & integrations as a primary resource while developing a secondary resource

  • Develop new core skills and take on new project types

  • To assist a primary resource during implementation & integrations while acting as a secondary resource

  • Where necessary during the professional services restructure assist with other teams in their cross-training priorities and needs

  • Teamwork

  • Responsive collaborative and engaged with the internal project management team assigned to each implementation and/or integration

  • Engage be open and be objective in post-project retrospectives to develop the team further

  • Product UAT

  • Executing the required UAT runbook

  • Operations Escalations

  • Act as an escalation point for certain project types / services from a technical project management perspective

What Were Looking For:

  • Knowledge of a message formats such as FIX XML JSON or CSV

  • Work effectively as part of a team

  • Ability to define and document detailed workflow processes

  • Process-oriented with excellent organisational skills

  • Ability to fulfil required project tasks in a timely manner

  • Customer facing skills

  • Creative problem solver

  • Excellent verbal and written communication skills

  • Understanding of the services offered by the OSTTRA FX & S pillar

The Location: Gurgaon India

About Company Statement:

OSTTRAis a market leader inderivatives post-trade processing bringing innovation expertise processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networksprovidinga proven suite of Credit Risk Trade Workflow and Optimisation these solutions streamline post-trade workflows enabling firms to connect to counterparties and utilities manage credit risk reduce operationalrisk andoptimiseprocessingtodrive post-trade efficiencies.


OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms connectedusingpowerful integration and transformation capabilities.

About OSTTRA

Candidates should note that OSTTRAis an independentfirm jointly owned by S&P Global and CME Group. As part of the joint venture S&P Global providesrecruitmentservices to OSTTRA - however successful candidates will be interviewed and directly employed by OSTTRA joiningour global team of more than 1200 posttrade experts.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. OSTTRA is a joint venture owned 50/50 by S&P Global and CME Group.

With an outstanding track record of developing and supporting critical market infrastructure our combined network connects thousands of market participants to streamline end to end workflows -from trade capture at the point of execution through portfolio optimization to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology playing a central role in supporting global financial markets.

Learn more at.

Whats In It For You

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

For more information on benefits by country visit: Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.


Required Experience:

Senior IC

Employment Type

Full-Time

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