Bdc Agent
Bdc Agent
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Job Description
Capitol Chevrolet a premier dealership in Austin is committed to delivering an exceptional automotive experience. We are currently seeking a professional motivatedBDC Agent to join our Business Development Center. This is a key position focused on managing and converting incoming internet phone and chat leads into showroom traffic and sales opportunities.
Position Summary
As a BDC Agent you will be the first point of contact for many of our customers. Your role is to provide timely friendly and professional communication to schedule appointments and follow up on leads;ensuring each guest receives a world-class first impression.
Key Responsibilities
Respond promptly to internet phone and text inquiries using dealership-approved scripts and CRM tools
Set and confirm sales appointments for the showroom team
Conduct regular follow-up with prospective customers via email phone and text
Maintain detailed lead activity and customer notes in CRM system
Work closely with the sales team to optimize lead conversion
Support dealership marketing efforts and customer satisfaction initiatives
Qualifications
Excellent written and verbal communication skills
Strong phone presence and customer service mindset
Comfortable working with CRM systems and lead management tools
Professional appearance and conduct
Automotive experience is a plus but not requiredtraining provided
Bilingual (English/Spanish) is a plus but not required
Schedule & Compensation
Full-Time: 5-day workweek with rotating Saturdays (closed Sundays)
Hourly base performance-based bonuses
Earning potential: $3500$5000 per month
Benefits
Health Dental and Vision Insurance
401(k) with company match
Paid Time Off
Ongoing training and career development
Employee vehicle purchase program
Positive team-oriented culture
Capitol Chevrolet is a high-energy customer-focused dealership where your efforts are recognized and rewarded. If youre driven organized and eager to be part of a growing team we encourage you to apply.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
