Concierge - The Fitzgerald (Baltimore City)

Join Our Team at The Fitzgerald Concierge (Morning Shift)
Location: Baltimore City
Schedule: Monday Friday 6:30 AM 3:00 PM
Hourly Rate: $16.25/hour

The Fitzgerald a premier residential community in Baltimore City is currently seeking a professional and service-oriented Concierge to join our team! As a valued team member the Concierge plays a vital role in creating a warm welcoming and helpful environment for residents and guests.

The ideal candidate will possess strong computer skills excellent communication time management problem-solving abilities and event coordination experience. Candidates must be comfortable working both independently and as part of a team in a fast-paced environment.

Key Responsibilities:

• Greet residents and guests with professionalism and courtesy fostering a welcoming atmosphere

• Develop rapport with residents and anticipate their needs to ensure a positive experience

• Assist with incoming mail and package handling including sorting and distribution

• Coordinate and manage parking passes for the building

• Answer phones respond to general inquiries and direct calls as necessary

• Review maintenance requests and follow up to ensure resident satisfaction

• Provide backup support to team members as needed including occasional property tours

Required Skills & Qualifications:

• Intermediate proficiency in Microsoft Word Excel and Outlook

• Strong ability to manage priorities and multitask effectively

• Excellent communication and interpersonal skills

• Ability to work independently and collaboratively within a team

• Strong organizational and problem-solving abilities

• Capable of lifting 3050 lbs as needed

• Event coordination experience is a plus

What We Offer:

• Medical Dental & Vision Insurance

• 401(k) with Company Match

• Paid Time Off (PTO) & Sick Leave

• Rental Discount for eligible full-time associates at WPM-managed communities

• A collaborative team-oriented culture that values your contributions and supports your professional growth

If youre dependable proactive and enjoy providing exceptional service in a dynamic residential setting we invite you to apply and become a part of our outstanding team at The Fitzgerald!

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