English-Speaking Customer Support Experts
English-Speaking Customer Support Experts
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Job Description
Cross Border Talents Is Hiring!
English-Speaking Customer Support Experts On-site in Lisbon Portugal
Are you ready to take the next step in your international career while living in one of Europes sunniest and most vibrant cities
Join a global support team representing one of the worlds top social media platforms helping small and medium-sized businesses (SMBs) grow through outstanding customer service.
Position Overview
Job Title: English-Speaking Customer Support Expert
Location: Lisbon Portugal (On-site)
Employment Type: Full-time
Industry: Social Media / Digital Support / Customer Service
What Were Looking For:
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Fluent in English (C1 level) written and spoken
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Strong communication and empathy skills
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Ability to assist via chat email and phone
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Comfortable handling sensitive content
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Fast learner with a growth mindset
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Available to work on rotating shifts (Monday Sunday)
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Must hold EU citizenship or a valid Portuguese residence permit
Your Responsibilities:
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Support SMBs with their presence on the platform
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Provide solution-focused support using Metas advertising tools
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Ensure a high level of customer satisfaction across all interactions
What We Offer:
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Paid training no prior experience required
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Private health insurance from day one
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Meal card included
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40-hour work week (rotating schedule)
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Up to 22 paid vacation days annually
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A dynamic multicultural environment
Interested
Apply now
Employment Type
Full Time
