Field Claims Advisor, Property
Field Claims Advisor, Property
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Job Description
Next Horizon is here. Fueled by investments in talent and technology our bold strategy to transform is nearly complete.
At Gore Mutual weve always set ourselves apart as a modern mutual that does good. Now were proudly building on that legacy to transform our companyand our industryfor the better.
Our path forward sharpens our focus on business performance driven by leading technology innovation and an agile high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026 well be uniting two well-established financially strong and trusted brands to become the strongest mutual insurer in Canada ensuring Canadians have purpose-driven insurance options for generations to come.Come join us.
We are looking for exceptional talent to join our Property team at Gore Mutual. Joining us will provide you with a unique opportunity to be part of an impactful team contributing to an evolving industry and a company that is going through an exciting phase.
The Field Claims Advisor is responsible for the in-person full file handling of Property losses where an on-site presence is required by a Gore representative. The Field Claims Advisor investigates negotiates and settles losses on-site completes detailed scopes and appraises contents and building damage in accordance with operational guidelines. Additional responsibilities include representing the company in Catastrophe Response initiatives small claims court actions and acting as a witness on the companys behalf as well as representing Gore in the appraisal process. In addition the position acts as a service ambassador promoting the company image to our policyholders and brokers.
What will you do
- Attend all claims assigned within a designated territory
- Investigate negotiate and settle losses within set guidelines
- Complete detailed building damage scopes
- Identify SIU triggers and take necessary action
- Identify Subrogation opportunities and refer to the recovery team
- Provide support to the desk adjusting team as required
- Form part of the Catastrophe team and attend weather events as needed
- Act as a service ambassador promoting the company image to our policyholders and brokers
What will you need to succeed
- Minimum 5 years of Property Adjusting experience required
- Minimum 3 years of Field Adjusting experience required
- CIP IICRC XA HAAG WETT designation is nice to have
- In-depth understanding of building damage scoping practices
- Detailed knowledge of 1st Party Property Coverages
- Strong communication skills and de-escalation methodologies
- Excellent customer service skills with the ability to manage multiple stakeholders
Work Arrangement: This role is a remote field position assigned to a territory servicing the GTHA and/or Kitchener-Waterloo region with ongoing access to a company vehicle. You will be required to attend our Cambridge or Toronto office once or twice per month.
#LI-HYB #INDHP
Accessibility for applicants
Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process including the application process.
If you require accommodation because of a disability we will work with you to meet your needs.Contact usand a human resources representative will consult with you to determine an appropriate accommodation.
Should you request an accommodation during the interview process please notify your Talent Acquisition Consultant.
Required Experience:
Unclear Seniority
Employment Type
Advisor
