Trust Real Estate Assistant

Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Provide full administrative support including phone support typing reports filing and distribution of
correspondence. Coordinate office supplies in absence of a property administrator
Assist in lease administration activities including abstracting leases and keeping our database current
Ensure all property files are prepared and maintained in an orderly and logical manner including contracts
annual reviews leases and valuations
Prepare and coordinate bid proposals and service contracts
Obtain aging report for management and follow up on all delinquencies utilizing C&W or client-directed policies
Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
Coordinate tenant move ins and move outs including furniture delivery and pick up
Oversee maintenance of work orders and process payments for vendors in a timely manner
Update and maintain office procedures in the property Operations Procedure Manual under direction of
manager of compliance
Ensure Certificates of Insurance for tenants and vendors are up to date
Responsible for leading regular inspections of properties with janitorial and landscape providers and other
service providers as directed by the manager
Participates in performance oversight of all service contractors who perform contract services

KEY COMPETENCIES
1. Customer Service Focus
2. Organization skills
3. Time Management skills
4. Communication Proficiency (oral and written)
5. Initiative
6. Multi-Tasking
7. Sense of Urgency
IMPORTANT EDUCATION
High school diploma or a General Equivalency Diploma (GED) required
Associates or Bachelors degree in facilities management building business or other related field preferred
IMPORTANT EXPERIENCE
A minimum of 1 year of work experience in an administrative accounting or tenant services capacity
Experience with data entry expansive reporting filing answering phones scheduling and communications
Previous customer service experience
Prior experience working in the facilities/property management commercial real estate or professional services industries preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS
Working knowledge of lease terms the reconciliation process for Common Area Maintenance insurance and real estate taxes
Proficient in understanding management agreements and contract language
Working knowledge of computer software programs and base building systems
Computer proficiency with Microsoft Office Suite (MS Word Excel and PowerPoint)
Demonstrated ability to exercise good judgment
Excellent interpersonal skills

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law. Further C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.
Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.