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About Plasmidsaurus
Plasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists who use DNA tools to bring their ideas to life. Our DNA sequencing tools are used daily by thousands of innovators including Nobel prize winners dynamic biotech startups research labs and DIY biohackers. Our global network of labs operates day and night to enable world-changing discoveries. In 2024 we saved these scientists 2 million hours of time radically accelerating their research. Every team member at Plasmidsaurus plays a crucial role in driving forward the future of biotech research.
We are seeking a Logistics Analyst to help manage the movement of DNA samples from customers to our labs both across the US and internationally. In this role youll be central to our logistics operationsupporting our ever-growing network of dropboxes troubleshooting shipping delays and working closely with our extensive network of over 50 partner couriers. This is an exciting opportunity for someone early in their career to dive into the world of logistics and learn the behind-the-scenes operations that power next-generation DNA sequencing.
Expand our network of dropboxes
Assist in the implementation maintenance and scheduling of Plasmidsaurus dropboxes at biotech hubs universities and research centers globally.
Work with new customers who have requested local DNA sample pickup to provide them with a dropbox and activate it.
Work with customer and facility contacts to gather necessary details and access permissions for dropboxes (dropbox pickup schedule building hours access cards security protocols etc.).
Track shipments and resolve delivery issues
Use internal tracking systems to monitor UPS shipments and proactively address any delays contacting couriers and/or dropbox contacts when needed
Monitor the logistics support inbox and respond promptly to customer inquiries about shipping issues missed pickups and general logistics questions.
Serve as a liaison between customers labs couriers and internal teams to ensure smooth operations.
Communicate with customers regarding delays missed pickups and shipping concerns.
Drive supply chain and operational efficiency
Help maintain the supply chain by ensuring dropboxes and shipping materials are stocked and readily available where needed.
Contribute to dropbox redesign and distribution projects.
Contribute to process improvements in shipping receiving and sample management
Education: Associates or Bachelors degree
Detail-Oriented & Organized: Meticulous attention to detail and ability to stay organized while working on multiple projects at a time
Experience: 1-3 years of experience in supporting logistics preferred. Knowledge of biological materials handling and shipping regulations a plus.
Problem Solver: Creative thinker who drives tasks to completion
Eager Learner: Demonstrates a strong desire to continually learn and grow quickly adapting to new information tasks and challenges
Communication: Excellent written and verbal communication skills with strong interpersonal skills
Proactive: Self-starter with a proactive attitude and the ability to work independently
Flexibility: Occasional overtime or flexible working hours based on the Logistics Teams needs
We encourage you to apply even if your experience doesnt perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. If you need additional accommodations to feel comfortable during your interview process please let us know at
Required Experience:
IC
Full-Time