Heres What You Need
- High School Diploma or equivalent (required)
- 2 years related experience in Healthcare environment (preferred)
- High Call Volume Call Center experience (strongly preferred)
- Requires strong customer skills.
- Good communication skills.
- Possess a strong work ethic and a high level of professionalism.
- A team player who handles multiple projects simultaneously in a fast paced environment.
What You Will Do
- Delivers care to patients utilizing the Appointment Scheduling Specialist Process
- Schedules all inpatient and outpatient surgery and medical procedures tests and studies by the physician.
- Responsible for answering phone calls and scheduling patient appointments.
- Conduct patient pre-certification to ensure coverage for appointments and medical care.
- Schedule tests procedures and referral appointments.
- Communicate with patients regarding appointments and instructions for procedures and tests.
- May collect fees such as co-pays / co-insurance.
- Gathers insurance information and patient personal data.
- Demonstrates positive professional customer service in all patient staff and visitor contacts. Performs other duties as assigned.
Additional perks of being a Texas Health employee
- Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement Student Loan Repayment Program as well as several other benefits.
- Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive team environment with outstanding opportunities for growth.
Learn more about our culture benefits and recent awards.
Entity Highlights:
Texas Health Physicians Group includes more than 1000 physicians nurse practitioners and physician assistants dedicated to providing quality patient-safe care at more than 240 offices located throughout the DFW Metroplex.
THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives like the Diversity Action Council and Living the Promise have helped to create an inclusive supportive people-first excellence-driven culture and workplace making THPG a great place to work.
If youre ready to join us in our mission to improve the health of our community then lets show the world how were even better together!
Do you still have questions or concerns Feel free to email your questions to .
#LI-CT1
Appointment Scheduling Specialist Neurosurgery & Spine Specialists Clinic Full-Time Days
Bring your passion to Texas Health so we are Better Together
Work location:800 5th Avenue Suite 500 Fort Worth TX 76104
Work hours: Full-time 40 hours weeklyMonday thru Friday 8:00am 5:00pm
Neurosurgery & Spine Specialists Clinic Highlights:
- Positive Company Culture
- Opportunity to make a positive contribution
- Opportunity to enhance your goals and values
Required Experience:
Unclear Seniority