Delivery Practice Manager, AWS Professional Services

At AWS we are looking for a Delivery Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy distributed architecture and hybrid cloud operations.

AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Professional Services engage in a wide variety of projects for customers and partners providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams to get the right solution delivered and drive feature innovation based upon customer needs.

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Key job responsibilities
- Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory driving AWS adoption in key markets and accounts.
- Drive infrastructure engagements - including short on-site projects proving the value of AWS services to support new distributed computing models.
- Coach and teach - collaborate with AWS field sales pre-sales training and support teams to help partners and customers learn and use AWS services such as Amazon Databases RDS/Aurora/DynamoDB/Redshift Amazon Elastic Compute Cloud (EC2) Amazon Simple Storage Service (S3) AWS Identity and Access Management(IAM) etc.
- Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors.
- Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth and customer relationship skills
- Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps
- Build organization assets identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process improvements.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Bachelors degree in Information Science / Information Technology Computer Science Engineering Mathematics Physics or a related field.
15 years of IT implementation and/or delivery experience with 5 years working in an IT Professional Services and/or consulting organization; and 5 years of direct people management leading a team of consultants.
Deep understanding of cloud computing adoption strategy transition challenges.
Experience managing a consulting practice or teams responsible for KRAs. Ability to travel to client locations to deliver professional services as needed

Demonstrated ability to think strategically about business product and technical challenges.
Vertical industry sales and delivery experience of contemporary services and with design of modern scalable delivery models for technology consulting services.
Business development experience including complex agreements w/ integrators and ISVs .International sales and delivery experience with global F500 enterprise customers and partners
Direct people management experience leading a team of at least 20 or manager of manager experience in a consulting practice. Use of AWS services in distributed environments with Microsoft IBM Oracle HP SAP etc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.