Digital Delivery Senior Manager â Retail Color Services
Digital Delivery Senior Manager â Retail Color Services
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Job Description
ABOUT THE ROLE:
The Digital Delivery Senior Manager translates business segment strategy into functional plans and guides execution for a cross-functional team responsible for designing planning building and supporting a portfolio of global websites applications and mobile apps. The incumbent effectively cascades functional strategy of the applications solutions and digital capabilities centered around the domain of digital interconnected customer experience. They participate with senior management to establish strategic plans and objectives to ensure successful digital experiences for customers around the globe.
The Senior Digital Delivery Manager will lead the transformation of our Retail Color Services platformpowering over 5000 retail locations with precision consistency and innovation. This role plays a key part shaping the future of color technology in retail delivering a modern cloud-native platform that ensures exceptional customer satisfaction through our in-store color matching and tinting systems. This position will be responsible for driving the architecture development and delivery of scalable high-performance solutions. The Senior Digital Delivery Manager will lead a team of engineers and collaborate closely with product UX and business stakeholders to ensure quality reliability and consistency across all retail touchpoints.
Responsibilities
WHAT THE ROLE WILL DO:
Leadership & Supervision
- Strategic leader Directs operational units.
- Directs the activities of a functional area or multiple integrated departments through lower management.
- Leads team(s) to develop new methods and solve complex matters.
- Responsible for supporting the talent strategy through hiring onboarding learning & development performance succession planning engagement recognition and inclusion diversity and equity practices.
Responsible for fostering a work environment that encourages employees to act with integrity and respect.
Responsible for setting employee objectives and expectations monitoring and evaluating performance providing meaningful feedback and mentorship.
Responsible for supporting employee career development.
- Contributes to development of strategies of a function or multi departments.
Knowledge & Application
- Participates with senior management to establish strategic plans and objectives. Makes final decisions on implementation and ensures operational effectiveness.
- Effectively cascades functional strategy and contributes to development of organizational policies.
- Accountable for actions that impact function or multiple department budgets.
- Works on complex issues where problems are not clearly defined and where fundamental principles do not fully apply.
- Translates business segment strategy into functional plans and guides in corporate development of methods techniques and evaluation criteria for projects programs and people.
- Ensures budgets and schedules meet corporate requirements.
Collaboration & Interaction
- Interacts with senior management executives and/or major customers which frequently involves negotiating matters of significance to the organization.
- Reconciles multiple stakeholder views to drive business results.
This position is not eligible for sponsorship for work authorization now or in the future including conversion to H1-B visa.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys staff employees and business relationships.
Qualifications
Education
- Required
- Bachelors degree or higher in the Information Technology (IT) lieu of a degree at least 11 years of experience in IT
- Preferred
- Certifications and/or course work focused on Color Science.
Knowledge & Experience
- 8 years of experience in IT
- 4 years management or enterprise department manager experience including application development.
Preferred
- Familiarity or experience with Color Science Color Measurement Devices and/or Colorant Dispensers in support of color matching services.
- Experience in leading digital delivery teams utilizing Agile software delivery practices to enable desired business capabilities as defined by business leaders within a Product Management framework.
Experience in leading application development using MACH architecture (Microservices API-first Cloud-native and Headless) ensuring scalable flexible and high-performance solutions with an edge computing architecture.
Required Experience:
Senior Manager
Employment Type
Full Time
