Income Manager
Income Manager
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Job Alert
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GBP 35001 - 50000
1 Vacancy
Job Description
Were a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. Were ambitious with plans to build more homes regenerate local areas and invest in our properties.
A Fantastic opportunity has arisen for an Income Manager to lead and manage the Income Team within the Trust.
We can offer you:
- A minimum of 29 days holiday per year inclusive of Christmas shut down (plus birthday leave and bank holidays).
- Attractive Defined Contribution Pension Scheme with Employers contributions up to 12%
- Agile Working with the opportunity for Flexible working hours and home working
- A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
- Training and development. Let us know where you want to get to and well help you get there.
- A state of the art modern office with a friendly working environment
In this critical role you will take overall responsibility for ensuring the efficient and timely recovery of rent service charges legal fees and recharges for current and former tenants. You will be expected to maintain a strong culture of performance management within the service that is both customer-focused and encourages early intervention and prevention as the primary approach to resolving tenants arrears.
To succeed youll have substantial experience of working in a housing or income management role with proven leadership experience of motivating and enthusing others to achieve sustain and exceed performance. You will have excellent knowledge of housing law welfare reform and good practice relevant to income collection and debt recovery across various tenures. You will also have experience of working with targets and KPIs possess highly developed relationship building skills with the ability to influence others and manage conflict to resolution.
If you would like to play a part in driving our business forward wed love to hear from you.
Our Values are at the core of everything we do so we are looking for someone whose values agree with ours and will embed these too!
Closing date: Thursday 31st July 2025
About us
We manage over 5000 homes across East Cheshire and the High Peak and we exist to work together to provide safe homes & thriving communities by playing a part in addressing local housing need.
Working together to provide safe homes and thriving communities.
Benefits
If you want to know about more benefits please click here.
Equality Diversity and Inclusion
We are committed to equality diversity and inclusion and we seek to attract and retain talented people from a diverse range of backgrounds and communities to bring different perspectives and ideas to benefit the organisation and its customers.
We promote an inclusive environment in which our staff can thrive a place where everyone feels that they belong.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Documents
Required Experience:
Manager
Employment Type
Full-Time
