drjobs General Assistant - Bespoke Hotels

General Assistant - Bespoke Hotels

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1 Vacancy
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Job Location drjobs

Ullapool - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Hotel General Assistant

Reports to: Hotel Manager / Duty Manager

Location: Caledonian Hotel Ullapool

Job Type: Full-time

Job Summary:

The Hotel General Assistant is a versatile and customer-focused team member responsible for supporting various departments within the hotel. This includes duties as a Night Porter Kitchen Porter Waiter/Waitress and Bar Staff. The role requires flexibility reliability and a commitment to delivering excellent guest service at all times.

Key Responsibilities:

  1. Night Porter Duties
  • Ensure the safety and security of guests and the hotel premises during night hours.
  • Perform regular security checks and respond to emergencies or guest requests.
  • Set up breakfast areas or conference rooms for the next day.
  • Handle late check-ins and early check-outs.
  • Maintain cleanliness and order in public areas overnight.
  1. Kitchen Porter Duties
  • Assist chefs with basic food preparation and kitchen cleaning.
  • Wash dishes utensils and kitchen equipment.
  • Ensure kitchen areas are clean hygienic and well-organized.
  • Dispose of waste and recycling appropriately.
  • Support stock rotation and deliveries.
  1. Waiter/Waitress Duties
  • Greet and serve guests in the restaurant or dining area.
  • Take food and drink orders accurately and efficiently.
  • Deliver meals and beverages to tables in a timely manner.
  • Clear tables and reset for the next guests.
  • Ensure a clean and welcoming dining environment.
  1. Bar Staff Duties
  • Prepare and serve alcoholic and non-alcoholic beverages.
  • Maintain cleanliness and stock levels behind the bar.
  • Check guest identification and ensure responsible alcohol service.
  • Handle cash and card transactions accurately.
  • Engage with guests to create a friendly and enjoyable atmosphere.

Skills & Qualifications:

  • Previous experience in hospitality is desirable but not essential.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Flexible with working hours including nights weekends and holidays.
  • Basic food hygiene and health & safety awareness (training can be provided).

Working Conditions:

  • Shift-based work including night shifts and weekends.
  • Standing for long periods and manual handling may be required.
  • Uniform provided.

Employment Type

Full-Time

Company Industry

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