ITAD Technician

SALARY:27183.47 per annum

HOURS:37.5 per week Monday - Friday

LOCATION:Avonmouth Bristol

ITAD Technician

About Bristol Waste Company:

What we do is important were here to keep Bristol and beyond clean and safe.

We do this for our citys residents workers visitors and businesses. Our work helps deliver Bristols sustainability targets in partnership with the council.

Bristol Wastes commercial operation where we serve businesses and organisations across the region is also growing.

Our ambition is to provide good quality value for money services and we continue to deliver a social value impact worth more than 30 million every year.

We want people who share our values and want to work with us to drive our business forward.

Purpose of the role:

To assist with IT Reuse process by wiping data testing and repairing IT equipment and preparing for distribution. Listing products online for selling and ensuring the Reuse Shops are stocked.

Key Responsibilities:

• Ensure functioning IT equipment is diverted from the waste stream and processed to be put back into use locally and nationally
• Complete important data wiping exercises to a high standard
• Run diagnostics and prepare devices for sale
• Build devices e.g. installing software RAM
• Provide excellent customer service for the IT Reuse Scheme
• Work with collection crews to ensure secure and timely collections of IT equipment
• Work with the IT Reuse Manager to prepare suitable items for the Reuse Shop
• Listing products on external marketplaces e.g. eBay Facebook etc including relevant photography. Writing detailed and well researched product descriptions and ensuring product listing are fully competed
• Checking weighing and packing items for posting and recording all information accurately and delivering items to the post office / couriers office
• Assisting with the booking in of collections liaising with customers and potential customers
• Sending out collections agreements and wiping certificates to customers
• Cover the driving of the IT Reuse van when required
• Ensuring that personal or confidential information is not disclosed to any unauthorised person or third party
• Ensuring any personal or confidential data which they process is kept securely
• Staff are to remain compliant with all aspects of the Data Protection Act

Essential Requirements for the Role:

• Be a self-starter able to work proactively to complete tasks independently
• Have an interest and knowledge of IT and tech systems
• Have an interest and knowledge of eBay / online sales
• Be able to problem solve and think strategically
• Be able to communicate with other members of staff volunteers and the public effectively
• Must hold a driving licence

Full Job Description can be provided upon request.

Our Benefits:

• Annual leave package of 25 days plus 8 bank holidays.
• Employer contribution of 5% into the company pension scheme.
• Support for Mental Health including a BUPA Employee Assistance Programme that provides support covering Mental Health Financial and Family related topics. We also have Mental Health First Aiders across the business.
• Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you) Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
• Because we value our colleagues we want to recruit more employees just like them which is why we have our employee referral scheme.
• Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles such as one of our Contract Managers who started as a Street Cleanser.
• Employee recognition Stand Out Award and long service awards. To celebrate our colleagues wherever they are on their journey with us we recognise and celebrate talent.
• We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working job sharing and flexibility on hours. If this interests you please do get in touch and we can start a conversation.

Everyone belongs:

At Bristol Waste everyone belongs we are proud of being a truly inclusive organisation.

We give fair and equal consideration to all applications.

We encourage and welcome applications from people of all ages genders ethnicities nationalities disabilities religions or beliefs and of neuro divergence.

Important note on applying:

• Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
• Due to the high volume of interest we wont be able to receive late applications and we are currently unable to respond to all who apply.
• If you havent heard from us within three weeks of the closing date it unfortunately means you wont be invited to interview on this occasion.

Contact us:

Please contact our People Services team to discuss this role your application or any reasonable adjustments and support in applying for this position:

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Thank you for your interest in joining Bristol Waste Company.