Outlet Manager
Outlet Manager
Posted on :
03-08-2025
Employer Active
1 Vacancy
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Job Description
The Outlet Manager will oversee all Food and beverage operations including breakfast meeting spaces and Bokeh Lounge.
YOUR ROLE
- Ensure that all banquet events meetings breakfast service and Bokeh Lounge operate successfully and are individually profitable
- Coach and train employees reflecting Germain Hotels service standards
- Provide guidance and operational support to the team
- Manage recruitment interviewing onboarding training development and performance management of the staff
- Conduct quarterly talent reviews
- Conduct quarterly departmental communication meetings
- Manage payroll banking and staff gratuities
- Attend BEO Operations department head meetings as required
- Schedule staff and management according to business levels
- Maintain inventories and ensure equipment is in working order
- Ensure quality levels and maintain quality standards in production service and guest satisfaction
- Develop action plan to achieve productivity targets
- Develop action plan for efficient execution of events
- Set up and maintain safe working conditions and practices
- Liaise regularly with other departments
- Organise food and beverage events promotions and advertising
- Develop food & beverage menu for the lounge in collaboration with the Sous Chef.
- Manage Bokeh social media account (with support from Marketing team)
- Other work-related tasks as per managers request
YOUR PROFILE
- Minimum four years experience in a role with direct personnel supervision
- Experience in catering and events management.
- Proven ability to plan and organize events effectively with an acute sense of time management and attention to detail
- Proven ability to manage efficient staffing levels and achieving productivity targets.
- History of taking initiatives and trying new ideas showing the ability to be daring.
- Assertive professional and positive with proven ability to develop and lead in a team environment
- Excellent interpersonal & communication skills outgoing friendly persuasive personality
- Good understanding of current licensing and employment laws
- Knowledge of food hygiene and health and safety regulations
- Knowledge of sales and marketing techniques.
WHAT WE OFFER
- A percentage of the group insurance is paid by the employer for full time employees
- Promotional rate to discover Germain Hotels properties through Canada
- Opportunities to develop your career within a growing company across Canada
- Access to the hotel gym
- Employee referral program
- Employee Assistance Program for team member and their family
Apply - we look forward to hearing from you!
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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