Senior Director, US Market Training & Excellence

At Genmab we are dedicated to building extranotordinary futures together by developing antibody products and groundbreaking knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create champion and maintain a global workplace where individuals unique contributions are valued and drive innovative solutions to meet the needs of our patients care partners families and employees.

Our people are compassionate candid and purposeful and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes our work is incredibly serious and impactful but we have big ambitions bring a ton of care to pursuing them and have a lot of fun while doing so.

Does this inspire you and feel like a fit Then we would love to have you join us!

The Senior Director US Market Training & Excellence will lead the development and execution of an integrated enterprise-level learning strategy that enhances the performance capabilities and readiness of the entire U.S. Market organization at Genmab. This includes but is not limited to Field Sales Market Access and key home office functions that contribute to Genmabs commercial success in the U.S.

This individual will play a critical role in shaping the learning culture of the organization ensuring that employees across the U.S. Market are equipped with the strategic scientific and operational knowledge to drive sustained impact in oncology. The Senior Director will lead a high-performing team work cross-functionally with key stakeholders and ensure training programs are innovative compliant scalable and directly aligned to business priorities.

This is a highly visible strategically critical leadership position with the opportunity to build and evolve a world-class training organization that fuels Genmabs mission and commercial growth through close collaboration with Brand Medical Affairs and Customer Experience & Insightsensuring training is insight-driven scientifically sound aligned and measured with both strategic imperatives and customer expectations. This individual will lead a team of three direct reports and will be responsible for scoping and expanding the team to meet the growing needs of the U.S. Market organization.

Responsibilities:

• Establish and lead a comprehensive training strategy for the U.S. Market that spans all customer-facing and strategic home office roles driving enterprise readiness and business impact.
• Develop and implement role-specific learning programs for Field Sales Market Access and other key U.S. Market functions.
• Partner closely with Marketing to ensure brand strategy positioning and messaging are embedded throughout training curricula and execution.
• Collaborate with Medical Affairs to align on scientific education clinical data comprehension and compliant communication across commercial functions.
• Engage with Market Access leadership to ensure training reflects the evolving payer landscape HEOR concepts reimbursement models and stakeholder needs.
• Lead U.S. Market launch readiness efforts creating end-to-end learning journeys that support pre-launch preparation certification and post-launch optimization.
• Leverage insights from Customer Experience Analytics and Sales Operations to ground training in market realities customer behavior and performance trends.
• Drive innovation in training delivery and design including blended learning models digital tools role-based curricula simulation-based learning and field coaching platforms.
• Create and manage key performance indicators (KPIs) to evaluate training effectiveness learning retention behavioral change field/team readiness and overall impact on business performance.
• Identify and implement operational efficiencies across the training ecosystem to streamline delivery optimize resources and ensure scalability as the organization grows.
• Establish training infrastructure and content governance ensuring compliance consistency and excellence in training delivery and operations.
• Build and lead a high-performing team fostering a culture of excellence accountability and continuous improvement while expanding team capabilities in alignment with business growth.
• Serve as a strategic thought partner to U.S. Market leadership proactively identifying future capability needs and advising on learning solutions that enable growth and differentiation.

Requirements:

• Bachelors degree required; advanced degree (MBA . PharmD or related) preferred.
• 15 years of progressive experience in Commercial Training Commercial Excellence or Learning & Development within the biotech or pharmaceutical industry.
• Deep understanding of both field and headquarters-based commercial functions including Sales Market Access Marketing and Medical Affairs.
• Proven experience building and leading an enterprise training organization that supports all levels and roles across a commercial organization.
• Track record of success in training for launches including curriculum design onboarding scientific training and readiness certification.
• Expertise in modern learning design adult learning theory instructional technology and the application of analytics to drive impact.
• Demonstrated ability to collaborate cross-functionally and influence senior stakeholders including executive leadership across Commercial Medical and Compliance.
• Experience managing a team of senior learning professionals internal cross-functional partners and external vendors.
• Exceptional communication facilitation and strategic planning skills.
• Strong understanding of compliance requirements in training development and execution especially in highly regulated therapeutic areas such as oncology.

Familiarity with market access training includes payer landscape reimbursement and HEOR (Health Economics & Outcomes Research).

For US based candidates the proposed salary band for this position is as follows:

The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and location. Also certain positions are eligible for additional forms of compensation such as discretionary bonuses and long-term incentives.

When you join Genmab youre joining a culture that supports your physical financial social and emotional wellness. Within the first year regular full-time U.S. employees are eligible for:

• 401(k) Plan: 100% match on the first 6% of contributions

• Health Benefits: Two medical plan options (including HDHP with HSA) dental and vision insurance

• Voluntary Plans: Critical illness accident and hospital indemnity insurance

• Time Off: Paid vacation sick leave holidays and 12 weeks of discretionary paid parental leave

• Support Resources: Access to child and adult backup care family support programs financial wellness tools and emotional well-being support

• Additional Perks: Commuter benefits tuition reimbursement and a Lifestyle Spending Account for wellness and personal expenses

About You

• You are genuinely passionate about our purpose

• You bring precision and excellence to all that you do

• You believe in our rooted-in-science approach to problem-solving

• You are a generous collaborator who can work in teams with a broad spectrum of backgrounds

• You take pride in enabling the best work of others on the team

• You can grapple with the unknown and be innovative

• You have experience working in a fast-growing dynamic company (or a strong desire to)

• You work hard and are not afraid to have a little fun while you do so!

Locations

Genmab maximizes the efficiency of an agile working environment when possible for the betterment of employee work-life balance. Our offices are crafted as open community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether youre in one of our office spaces or working remotely we thrive on connecting with each other to innovate.

About Genmab

Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years its hard-working innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational quantitative and data sciences resulting in a proprietary pipeline including bispecific T-cell engagers antibody-drug conjugates next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030 Genmabs vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO) antibody medicines.

Established in 1999 Genmab is headquartered in Copenhagen Denmark with international presence across North America Europe and Asia Pacific. For more information please visit and follow us on LinkedIn and X.

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Please note that if you are applying for a position in the Netherlands Genmabs policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year if the employee performs well and if the business conditions do not change renewal for an indefinite term may be considered after the fixed-term employment contract.