Depot Supervisor (Night Shift)

About HIVED

At HIVED were steamrolling forward as one of Europes fastest growing startups and our momentum shows no signs of slowing.

Based in London we are a climate and logistics start-up building the first sustainable parcel delivery network at scale powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery and provide an outstanding customer experience.

Already trusted by leading international brands such as Zara Uniqlo ASOS Nespresso and more we are solidifying our position as the leaders in Europe to tackle this growing market.

Our tight-knit team is made up of ex-Revolut Bain HelloFresh ASOS Apple and Google employees and we are backed by some of Europes leading investors and VCs in climate-tech logistics and mobility including Planet A Ventures Maersk Growth Pale Blue Dot VC Eka Ventures and the British government. Were passionate about driving innovation and redefining the future of delivery.

Role Overview

The Depot Supervisor is responsible for overseeing the daily operations of the Depot ensuring that all activities related to safe receipt storage sortation and despatch of HIVED customers parcels. This role includes supervising Depot staff ensuring compliance with safety standards and coordinating workflows to meet operational goals. The Depot Supervisor must have excellent leadership skills attention to detail and a thorough understanding of Depot processes.

Key Responsibilities:

• Supervise and lead daily depot operations ensuring all processes are followed in line with company policies and performance standards.
• Allocate and monitor team tasks to ensure operational efficiency accuracy and timely completion of all duties.
• Coach train and support depot staff on procedures safety standards and performance expectations fostering a culture of continuous improvement.
• Oversee parcel handling activities including unloading labelling sortation and dispatch ensuring high standards of quality and service.
• Monitor the accuracy of outbound shipments to maintain service-level agreements and customer satisfaction.
• Enforce health and safety compliance across the depot conducting regular inspections and ensuring all incidents are reported and addressed.
• Ensure depot equipment is maintained in safe operational condition and used correctly by all team members.
• Identify operational bottlenecks and support the implementation of process improvements to enhance productivity and reduce costs.
• Liaise effectively with internal teams including Planning Network Driver Engagement and Customer Service to ensure seamless operations.
• Support administrative tasks such as operational reporting performance tracking and maintaining accurate records of goods and dispatches.

Skills and Qualifications

• Proven experience as a Depot Supervisor or in a similar role in Depot operations.
• Strong understanding of Depot management systems (WMS) processes.
• Excellent leadership communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Working Conditions

• Fast-paced and physically demanding environment.
• Shift-based role: 4 days on 4 days off working from 7:00 PM to 7:00 AM including a 1-hour break. Shifts will include weekends and bank holidays if they fall within the employees rotation.

How we reward our team

• Dynamic working environment with a diverse and driven team
• Huge opportunity for learning in a high growth environment with progression opportunities based on success in the role
• 18 days of holiday allowance plus public holidays
• Wellbeing initiatives including three wellbeing days in addition to holiday allowance
• Weekly team lunch and regular company socials
• MacBook Air or Windows Laptop (depending on your preference)
• Enhanced maternity/paternity/adoption policy