QA with salesforce testing
QA with salesforce testing
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1 Vacancy
Job Description
Job Summary:
We are seeking an experienced Salesforce Field Service Quality Assurance (QA) Engineer responsible for ensuring the quality and functionality of Salesforce Field Service (FSL/FSM) solutions. The ideal candidate will have a strong QA background with hands-on experience in testing Salesforce applications particularly within the Field Service Lightning (FSL) module.
Key Responsibilities:
- Analyze business requirements and technical specifications to design test strategies and detailed test cases for Salesforce Field Service implementations.
- Execute functional integration regression and end-to-end testing of Salesforce Field Service modules including scheduling dispatching work orders service appointments and mobile functionality.
- Validate mobile and web interfaces used by field technicians and service agents.
- Collaborate with developers business analysts and stakeholders to identify and resolve bugs and performance issues.
- Design and maintain test automation scripts (using tools like Selenium Provar or others integrated with Salesforce).
- Perform data validation and backend testing using SOQL/SOSL queries.
- Document and report defects clearly using test management and tracking tools (e.g. JIRA TestRail).
- Participate in Agile/Scrum ceremonies including sprint planning backlog grooming and retrospectives.
- Ensure compliance with best practices in QA processes and Salesforce configuration standards.
Required Skills & Qualifications:
- Bachelors degree in Computer Science Engineering or a related field.
- 4 years of QA experience with at least 2 years in Salesforce testing.
- Proven experience testing Salesforce Field Service Lightning (FSL) modules.
- Familiarity with Work Orders Service Appointments Scheduling Policies Dispatcher Console and Mobile App.
- Strong knowledge of Salesforce data models workflows process builders and validation rules.
- Experience with testing APIs and integrations involving Salesforce.
- Ability to write and execute SOQL queries for test validations.
- Experience with test automation tools like Selenium Provar Tosca or equivalent.
- Knowledge of Agile/Scrum methodology and tools like JIRA Confluence TestRail.
- Excellent written and verbal communication skills.
Preferred Qualifications:
- Salesforce Certifications: Salesforce Certified Administrator Salesforce Field Service Consultant or Platform App Builder.
- Experience in CI/CD pipeline environments with test automation integration.
- Familiarity with ServiceMax or other field service solutions (optional but a plus).
- Experience working with offshore QA teams.
Employment Type
Full-time
