Role purpose:
This Executive Assistant role serves as both a strategic and operational partner to the EMEA Unified Technology Group (UTG) Site Lead who is based in Dublin requiring a strong in-office presence (ideally 2 days per week). The EA will aid in executing the EMEA UTG Site Lead Program ensuring seamless coordination across customer engagements government interactions executive visits and internal site leadership activities across 5 main UTG sites in EMEA.
What you get to do in this role:
- Schedule appointments planmeetings and maintain complex and changing calendarswhile working through scheduling roadblocks.
- Coordinate logistics for EMEA UTG site visits including travel agendas and on-site execution for events.
- Support planning and logistics for meetings with external stakeholders including customers and government officials.
- Ensure compliance with internal protocols and external expectations for such engagements.
- Serve as the primary point of contact for visiting executives ensuring hospitality briefing materials and schedules are managed with precision.
- Draft and prepare routine and advanced correspondenceincluding emails presentations and reports. Review outgoingcorrespondence for accuracy format consistency signaturesand conformance with executive procedures.
- Assist leadership and organizations by optimizing usage of decisions regarding short-term priorities and workactivities.
- Partner with Program Leadership Country Site Leads and local office leadership to ensure smooth execution of events and follow-up on action items.
- Assist with procurement office support and vendor coordination for events and site needs.
- Arrange all travel to ensure consistency within companyprocedures and support organization in obtaining necessarytravel documents including Visa/passport while maintainingLeadership expenses/credit cardreconciliation.
- Coordinate with EAs supporting Quality Engineering and Engineering VP to align calendars and business events.
- Assist internal departments with the setup of new hires.
- Assist new hires with processes including expense reporting andtravel systems and other internal processes and tools. Compile prepare and process Leadership expenses and credit card reconciliation where needed.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 10 years experiencesupporting SVPlevel
- Experience within a global scale organisation
- Compliance and governance experience
- Highly organized withexceptionalcommunicationskills andability to manage avariety of high priorityprojectsfrom multiplemanagement andprofessionallevels
- Desire to grow and take onyourown projects
- Professionaldemeanorand soft-skills
- Positive and personablecan-do attitude
- Proficient in ZoomMicrosoftOffice suites (WordExcelPowerPoint Outlook)BoxConcur and Google Docs
- Experience handlingconfidentialmaterials
Preferred qualifications:
- Experience supporting regional or global programs with multiple stakeholders
- Strong project management and event planning skills
- Familiarity with ServiceNow internal tools and workflows is a plus
- Willingness to travel occasionally (510%) to EMEA sites (nice to have)
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time