Technical Sales Engineer
Technical Sales Engineer
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1 Vacancy
Job Description
Who are we
At Vertiv we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power thermal and infrastructure management products software and solutions and is complemented by a network of nearly 250 service centers worldwide.
Would you like to join a vibrant and exciting role in Vertiv Have a look below
Role Statement:
- Provide technical support and trainings to customers and Sales for Thermal Management products and solutions
- Provide Sales with pre-sales technical support when building proposals quotes and tenders
- Development of technically and price competitive applications for Thermal products to fulfill customer requirements where standard products do not fit
- Organize and host events to demonstrate Vertiv products and technologies effectively to audiences of varied technical knowledge
- Work closely with consultants to understand their requirements and collaboratively develop effective solutions
Key Duties:
- Technical support:
- Review RFQs and identify customer requirements/specifications
- Provide sales and pre-sales support with technical support of product specifications and applications
- Standard product selection based on customer requirements
- Coordinates with factory engineering departments for specific technical requests
- Special applications Engineer-to-Order (ETO):
- Design new solutions where standard products do not fit
- Ensure solution is compliant with Design Verification Tests (DVT) and traditional certification
- Configure the ETO products in C1
- Define feasibility and costs of solutions/products
- Integration coordination and support the internal pre-sales and/or external suppliers
- Prepare relevant technical documents
- Internal support for project management team and sales
- Presentation/explanation of solution to sales organization
- Support Engineering and Manufacturing and manage development of ETO product once customer order is received
- Manage the relationship between Sales teams and the business unit
- Attend customer meetings with Sales manager as a technical expert
- Visit consultants on a regular basis owning the relationships and collaborate in developing effective solutions
- Provide technical trainings to sales teams and customers
- Organize and host events and webcasts showcasing Vertiv products and technologies
- Support WT activities and factory visits when needed.
- Work with Product Management and Sales teams to feedback on issues with current products and provide input around new products
- Constantly monitor the market for trends and competitor activities
- Support local quality management audits (e.g. ISO9001/14001)
- Support that any activity task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself
Job Requirements Qualifications and work experience
- Previous working experience: extensive experience in Thermal products and installation especially for Data center or equivalent
- Solid experience matured in adjacent markets and in similar positions
- Language skills: fluent English written and verbal required; second language of the in-scope group is nice-to-have
- Excellent IT skills (Word/Excel/PowerPoint) and Customer/Sales orientation
- High focus on customer needs
- Practical experiences with Thermal products
- Experience in quoting/proposing/installing/ managing projects
- Disciplined self-motivated and proactive
- Able to combine long term and short-term goals by setting priorities
- Organizational skills and familiar with a decentralized environment but at the same time able to work in a team
- Ability to interact with all levels within the organization from entry level to executive
- Experience with AutoCAD or similar CAD systems
- Well informed on standards and contractual regulation issues
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:Safety. Integrity. Respect. Teamwork. Diversity & Inclusion
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv were on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines from push notifications to generative AI. We design manufacture and service the products and solutions that keep the world connected. With $6.9 billion in revenue a strong customer base and global reach spanning nearly 70 countries we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer.We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to . If you are interested in applying or learning more about this role please visit the companys career page located on
Employment Type
Full Time
Department / Functional Area
Key Skills
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