Senior Programs Manager, Product Content

Were looking for a systems thinker and program leader to transform how HubSpots product content is built managed and scaled. In this role youll own global content operations from asset governance to cross-functional delivery and design the systems that help our teams create consistently great content thats easy to find use and trust.

As a Senior Programs Manager youll lead high-impact programs from kickoff to evolution champion AI-powered workflows and codify standards that bring our rebrand to life across templates visuals and messaging. Youll align diverse stakeholders around shared goals balance competing priorities and create the clarity needed to keep programs moving.

If you see complexity as a chance to simplify then this roles for you. Youll thrive here if you think strategically move decisively and believe the best content happens when systems are smart ownership is clear and ambiguity is turned into action. You know how to rally stakeholders create clarity out of chaos and keep momentum through crisp documentation and strong communication. Come join our team and build with us.

Primary Responsibilities

• Design scalable systems for product content management: Own how product content is organized accessed and governed across global teams
• Lead strategic programming from start to scale: Drive complex cross-functional content initiatives from kickoff to completion ensuring clarity across teams and momentum through delivery.
• Roll out AI-powered tools to streamline content operations: Implement smart systems that take the manual work out of maintenance tracking and updates to save time and create operational efficiency.
• Set the standard for brand and design consistency: Partner with Creative to codify templates and image guidance that bring our new identity to life across all product marketing materials.
• Run regular audits to maintain content quality: Systematically review materials to flag outdated assets fill inventory gaps and ensure everything reflects current messaging and brand standards.
• Use data to drive content decisions: Build dashboards that show whats being used whats working and whats missing so we can turn those insights into strategy.
• Own how we track success: Define the metrics that matter and create reporting frameworks that show how content supports rep readiness product launches and our customers
• Establish strong content lifecycle documentation: Keep teams clear on whats live whats changing and whats next with well-documented timelines milestones and accountability.
• Champion feedback loops that improve how we operate: Share insights regularly with stakeholders and build simple systems for capturing and applying team feedback so our operations evolve fast with real input
• Adapt and optimize across content types and channels: Lead programs that flex across topic areas and asset formats finding opportunities to scale what works while tailoring for impact across Marketing Sales CS and Product.

Role Qualifications

• 4 years of program and project management experience with proven success leading complex cross-functional initiatives across teams and time zones
• Proficiency with Asana and other project management tools with a strong ability to prioritize and drive multiple projects forward in parallel
• Proficiency in data analysis and dashboarding tools (e.g. Looker Tableau Google Data Studio)
• Experience using performance insights to guide content optimization and strategy
• Excellent organizational and communication skills with experience designing scalable systems and clear process documentation
• Experience leveraging AI tools and automation to streamline workflows improve efficiency or scale operations
• Experience with content auditing processes and asset maintenance workflows
• Experience working with creative teams to maintain visual brand consistency and template standardization
• Bachelors degree or equivalent experience

Were looking for a systems thinker and program leader to transform how HubSpots product content is built managed and scaled. In this role youll own global content operations from asset governance to cross-functional delivery and design the systems that help our teams create consistently great content thats easy to find use and trust.

As a Senior Programs Manager youll lead high-impact programs from kickoff to evolution champion AI-powered workflows and codify standards that bring our rebrand to life across templates visuals and messaging. Youll align diverse stakeholders around shared goals balance competing priorities and create the clarity needed to keep programs moving.

If you see complexity as a chance to simplify then this roles for you. Youll thrive here if you think strategically move decisively and believe the best content happens when systems are smart ownership is clear and ambiguity is turned into action. You know how to rally stakeholders create clarity out of chaos and keep momentum through crisp documentation and strong communication. Come join our team and build with us.

Primary Responsibilities

• Design scalable systems for product content management: Own how product content is organized accessed and governed across global teams
• Lead strategic programming from start to scale: Drive complex cross-functional content initiatives from kickoff to completion ensuring clarity across teams and momentum through delivery.
• Roll out AI-powered tools to streamline content operations: Implement smart systems that take the manual work out of maintenance tracking and updates to save time and create operational efficiency.
• Set the standard for brand and design consistency: Partner with Creative to codify templates and image guidance that bring our new identity to life across all product marketing materials.
• Run regular audits to maintain content quality: Systematically review materials to flag outdated assets fill inventory gaps and ensure everything reflects current messaging and brand standards.
• Use data to drive content decisions: Build dashboards that show whats being used whats working and whats missing so we can turn those insights into strategy.
• Own how we track success: Define the metrics that matter and create reporting frameworks that show how content supports rep readiness product launches and our customers
• Establish strong content lifecycle documentation: Keep teams clear on whats live whats changing and whats next with well-documented timelines milestones and accountability.
• Champion feedback loops that improve how we operate: Share insights regularly with stakeholders and build simple systems for capturing and applying team feedback so our operations evolve fast with real input
• Adapt and optimize across content types and channels: Lead programs that flex across topic areas and asset formats finding opportunities to scale what works while tailoring for impact across Marketing Sales CS and Product.

Role Qualifications

• 4 years of program and project management experience with proven success leading complex cross-functional initiatives across teams and time zones
• Proficiency with Asana and other project management tools with a strong ability to prioritize and drive multiple projects forward in parallel
• Proficiency in data analysis and dashboarding tools (e.g. Looker Tableau Google Data Studio)
• Experience using performance insights to guide content optimization and strategy
• Excellent organizational and communication skills with experience designing scalable systems and clear process documentation
• Experience leveraging AI tools and automation to streamline workflows improve efficiency or scale operations
• Experience with content auditing processes and asset maintenance workflows
• Experience working with creative teams to maintain visual brand consistency and template standardization
• Bachelors degree or equivalent experience