Systems Analyst, Senior Associate (Workday Payroll)

We are hiring a Sr. Systems Analyst to support our Payroll Team. The Sr. Systems Analyst on the PATT Systems Team supports Payroll Absence and Time Tracking across multiple countries driving enhancements in a well-managed way. This allows Capital One to lead the industry in pay accuracy by utilizing the strategic partnership between HR and technology.

You will be responsible for leading ongoing system requirements management regression testing and business process changes as well as projects related to Workday Salesforce ADP GlobalView and other systems that impact payroll processing. This role will also be responsible for data analysis driving process improvements analyzing system configurations and supporting our payroll absence and time tracking production teams.

In this role you will gain skills including technical knowledge of systems (Workday Salesforce ADP GlobalView etc.) product management (prioritizing work and translating requirements between business and tech) data analysis (Excel Google Sheets Google Looker etc.) and project management (JIRA Google Slides).

You will make an impact in this role by having a passion for continuous improvement with a keen eye for detail. Also it will be essential to have a growth mindset to continue learning new processes and technologies every day. Each day will bring new problems to solve!

Responsibilities:

• Testing and release lead for Workday releases that impact the payroll absence and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)

• Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations

• Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work

• Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis

• Create and/or validate processes associated with organizational needs

• Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script

• Solve or proactively improve configuration issues either from both bug fixes and enhancements including testing and documentation of changes

• Point of contact for production support for operation team in issue resolution and troubleshooting

• Actively participate in daily huddles / stand-ups

• Maintain open communication with cross-functional and partner teams

• Special projects and/or other responsibilities as assigned

Basic Qualifications:

• Bachelors Degree or military experience

• At least 1 year of experience in information technology or data analytics

Preferred Qualifications:

• Bachelors Degree in Information Technology Data Analytics Business Analysis Accounting Statistics Business Administration Economics Finance or Human Resources

• 2 years of experience in Systems Analysis Information Technology Data Analytics Compensation or Finance

• 2 years of experience with Workday and/or Salesforce configuration or system administration

• 2 years of experience working with Microsoft Excel and/or Google Workspace (Docs Sheets Slides Looker etc.)

• 2 years of experience with Visual Basic for Applications (VBA) or Google Apps Script

• 2 years of experience with SaaS configuration

• 2 years of experience with Agile methodology or Business Process Management (BPM)

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).