Senior Associate Quality

Petaling Jaya - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Reconcile invoiced information with payment data accurately and timely.
Strong analytical skills; be able to interpret data identify trends and make suggestions for improvements
Appropriate handling of sensitive informationHigh level of attention to detail
Responds to inquiries regarding policies and procedures
Act as primary problem solver concerning cash and duty shipment discrepancies
Create and maintain tracking reports in relation to country ageing performance
Prepare weekly outstanding open item reportonly timely manner
Provide support for internal projectstransition/ centralization
Participate in internal and/or external meeting with all stakeholders
Able to investigate and resolve queries according to Service Line Agreements.
Contribute to capture potential Revenue Leakagefor shipment with discrepancies

University Degree or equivalent by experience
Well verse with Microsoft Excel and SAP.
At least 1.5 year experience in similar position
Good communication in English: Oral and Written
Ability to analyze with logical thinking process.
Attention to details and able to meet tight deadline
Able to work on evening shift public holidays or weekend when required
Engage communicate and build network with the AR RTR Billing BPO teams
Customer oriented
Process oriented and able to work under pressure
Team Player and highly collaborative

Required Experience:

Senior IC

Reconcile invoiced information with payment data accurately and timely.Strong analytical skills; be able to interpret data identify trends and make suggestions for improvementsAppropriate handling of sensitive informationHigh level of attention to detailResponds to inquiries regarding policies and p...