Assistant Vice President, Outbound Portfolio Reporting
Assistant Vice President, Outbound Portfolio Reporting
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Citco
Citco is a global leader in fund services corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration we deliver end-to-end solutions and exceptional service to meet our clients needs.
For more information about Citco please visit
About the Team & Business Line:
Data Operations is responsible for all aspects of portfolio data exchange and support across trade processing pricing and position data. The group has an operational and a strategic mandate to fulfill. This is accomplished through a location strategy that combines presence in strategic locations close to our client needs and the utilization of standardization centralization and scale in our operational Centre of Excellence (CoE) locations.
Operational:
- Based on requests from internal Operations and Client Integration teams manage all requests for trade instructions and xeo Standard Position Trade and TAX Extracts and Swift Enhancements.
- Configuration & maintenance of electronic interfaces that exchange outbound data from Citco applications.
- Proactive monitoring of data flows end to end data is an integral pre-cursor to Citcos service to clients.
- Participate with feedback and enthusiasm challenging the status-quo and continuously strive to improve current processes.
Strategic:
- Provide leadership in establishing standards & benchmark in the area of portfolio data interfaces - for Citco and the industry as a result.
- Collaborate with Citco Technology to analyze develop & enhance internal tools that support increased levels of automation and intuitive self-service for operations.
Position Overview
The successful candidate will be part of the Data Operations department whose primary responsibility will be to ensure the effective management of all aspects for inbound/outbound extracts & reports to Clients Vendors and Prime Brokers. The Outbound Portfolio Reporting team owns the management of all aspects of client outbound Portfolio Reporting needs and ongoing support of interfaces including client on-boarding and client relationship management. As a group with representation in Asia Pacific Europe and North America the team provides seamless support to all CFS offices on a global basis.
The candidate will manage a Global team that requires a comprehensive understanding of the fundamentals of trade capture data processing and Outbound Portfolio Reporting data points. The successful candidate will have the ability to manage work processes and interact with high profile clients. He/she must have an in-depth understanding of financial instruments. The successful candidate will be responsible for training and development of his/her direct reports locally driving the performance management process hiring etc. He/she will also provide ongoing feedback on the team to IS management and manage the workload of the team in line with senior management expectations and based on the functional priorities and objectives.
As a Manager the candidate is responsible for oversight of BAU deliverables of Data Operations and oversee the configuration & monitoring of all incoming and outgoing data to ensure timely receipt and delivery to satisfy Citco client SLAs.
Responsibilities
Your Role:
- Responsible for ICE Instruct and AExeo Extract and Swift maintenance and support including investigation and management of Extract Instruct and Swift data issues.
- Communicate effectively with both internal and external parties to discuss Outbound Portfolio Reporting issues. This includes clients Prime Brokers Counterparties and Banks in addition to internal CFS teams.
- Serve as the first point of escalation for all incident and problem tickets.
- Man -Manage team in Canada ensuring goals set through year for individuals and proper feedback provide to team members on performance
- Allocation of work ensuring onboardings and proper work is assigned fairly within the team
- Managing of group mailbox ensuring all requests are assigned and actioned timely
- Putting forward suggestions on how to improve metrics and statistics to reflect performance of team
- Foster strong culture within the team and ensure morale is kept high while work allocation is completed timely
- Takes a proactive approach to solving issues displays initiative and good example by contributing ideas for increased efficiencies and/or automation of the various support procedures.
- Work closely with development client/vendor and operations teams to schedule releases changes and updates to interfaces and applications.
- Configure and maintain Outbound Portfolio Reporting interfaces as per internal and external business instructions including investigation and address post-implementation discrepancies as required.
- Assist Management in design and implementation of work-flow processes and improvements.
- Identify opportunities for efficiencies risk mitigation standardization and automation and work with managers and teams to translate into actionable projects.
- Assist management in the implementation of the performance management framework and the automation and measurement of KPIs.
- Assist with the management of P1/P2 calls and ensure that standard procedures are adhered.
- Prepare and conduct staff reviews as well as managing staff progression.
- Good problem-solving skills. Candidates are required to research problems reported by operations teams to determine if an actual problem exists or if additional training is required. When an actual problem exists they need to recommend a workaround until an actual fix is implemented.
- Ability to explain technical concepts to users in terms that can be easily understood.
- Strong knowledge of databases or experience using SQL Server (T-SQL) and/or Visual Basic is desired
Qualifications
About You:
- Bachelor or master level degree or equivalent in accounting finance economics business or IT disciplines.
- 10 Years in financial services with an exposure to Technology operations change and release management mandatory.
- Experience and success in managing and development of operational teams and advantage.
- Experience and success in managing stakeholders will be a distinct advantage.
- Experience and success in a multi-cultural & global setting will be a distinct advantage.
- Natural flair for technology and its use as an enabler an advantage.
Our Benefits
Your well-being is of paramount importance to us and central to our success. We provide a range of benefits training and education support and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection
Required Experience:
Chief
Employment Type
Full-Time
