Client Care Specialist - Veterinary Hospital
Client Care Specialist - Veterinary Hospital
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Job Description
Love animals Thrive in fast-paced environments
Join one of the most respected veterinary hospitals in the country and be the first point of contact for pet owners during some of their most critical and meaningful moments.
About the Role:
As a Client Care Specialist (CCS) at Angell Animal Medical Center youll play a vital role in supporting both our clients and our veterinary team ensuring a seamless compassionate experience from start to finish.
Youll be:
- Greeting and checking in clients with warmth and professionalism
- Scheduling appointments and managing discharge processes
- Supporting emergency visit coordination with calm and efficiency
- Acting as a key liaison between pet owners and medical staff
This role is perfect for someone who thrives under pressure communicates clearly and has a heart for both people and pets.
One weekend day per week is required. Specific schedule to be discussed during the hiring process.
What Were Looking For:
- At least 1 year of customer service experience
- Excellent verbal and written communication skills
- Ability to stay organized and calm in high-energy settings
- A passion for helping animals and their people
Compensation:
- Starting pay: $20$21/hour $500 sign on bonus!
- Higher compensation may be offered based on experience and qualifications
Why Join MSPCA-Angell
Founded in 1915 MSPCA-Angell is internationally recognized as a leader in veterinary medicine and education. We provide primary care 24/7 emergency services and specialty care for dogs cats and exotic pets.
By joining our team youll become part of a compassionate and mission-driven organization thats been making a difference for over a century.
Perks & Benefits:
- Blue Cross medical dental and vision coverage
- Life and disability insurance
- 403(b) retirement plan
- Tuition reimbursement
- Paid holidays sick time and vacation
- Employee discounts for pet health care and food
- Free on-site parking and easy access to public transit
Make Your Passion Your Career
If youre ready to bring your customer service skills into a role where every day is an opportunity to help wed love to hear from you. This is more than a job its a chance to be part of something truly meaningful.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
