Lab Operations Lead Technician

Leads operational tasks for site specific teams leads by example fulfills the role of training Technicians and supports operational duties as the needs of the property and client require.

Job Functions

With direction from Lab Operations Management the Lab Operations Lead Technician executes maintenance actions and provides quality control for the following:

• Tracking logs and files where appropriate to include but not limited to; gas consumption logs and other equipment or operation inspection logs specific to the property but not limited to

• Assisting with existing system operation and performing preventative maintenance

• Conducting and assisting with development of best practices

• Coordinating with Assistant Lab Operations Manager and Gas/Consumable Technicians to ensure quality services are completed on schedule

• Assist in implementation of system specific Standard Operating Procedures (SOP)

• Assist in execution of Method of Procedure (MOP)

• Assist with critical system shutdown and start-up

• Provide prompt and courteous response to tenant requests within the guidelines set forth by JLL

• Maintain ethical professional and courteous relations with contractors and tenants

• Demonstrate full competency in all current JLL and property emergency procedures including but not limited to:

  • Assist with life safety system alarms

  • Adhere to all JLL and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city state and federal safety and environmental laws codes standards and regulations.

  • Actively participate in required training activities and seminars

  • Apply knowledge of how each of the components in the building systems relates operationally to one another and to adjust system(s) as needed

  • Identify potential causes for failure of a system(s) and prioritize repair process

• Ability to efficiently handle and coordinate multiple tasks and project assignments

• Interact with employees visitors and contractors with poise and diplomacy

• Maintain calm demeanor in emergency situations

Job/Skill Requirements

Skill requirements to perform assigned duties:

• Collaborate with fellow team members during maintenance and troubleshooting processes

• Perform general repairs maintenance and replacement of components within scope of work (SOW) but not limited to

• Ability to function mostly autonomous

• Interpret instructions in written oral and diagrammatic or schedule form

• Possess initiative to assume additional responsibilities

• Communicate effectively both verbally and written

• Read and use all types of testing equipment analog digital multi-meters pressure and temperature indicating and recording devices air flow measuring devices and leak detection devices

• Knowledge and proper use of basic hand tools (i.e. socket sets wrenches pliers screwdrivers saws and hammers etc.)

• Understand correct usage of power tools drill motors saws grinder impact wrenches etc. (pneumatic electric or engine drive)

• Read and understand a variety of instructions including equipment instruction manuals (including written oral or schedule forms)

• Understand correct usage and donning of all Personal Protective Equipment (PPE)

Experience Requirements

Experience requirements to perform assigned duties:

• 3 years of experience as a Lab Service Technician or equivalent technical trade

• Strong supervisory / mentorship skills and ability to influence others and ensure work tasks are handled up to standard

• Worked within lab and cleanroom environments (recommended)

• Experience working within high stress and demand environments

• Worked with vendors for work execution and quality control

Educational Requirements

Educational requirements to perform assigned duties:

• High school diploma or equivalent

• Specific license(s) applicable to trade (recommended or working towards)

  • Obtain required city and/or government licenses or permits (i.e. Boiler Operators license Maintenance Electricians License EPA CFC Universal Certification Technician certificate refrigeration operator/mechanics license etc.)

Working Environment

Working conditions to perform assigned duties:

• Indoors - 80%

• Outdoors - 20%

• Meet the shift working requirements of the assigned property; shifts may include early mornings late evenings weekends and holidays

• Work overtime as business needs deem appropriate

• Willing to be on call in a rotational schedule

• Emergency response to limit operational downtime