Appliance Delivery Driver
Appliance Delivery Driver
Posted on :
18-07-2025
Employer Active
1 Vacancy
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Job Description
Work setup: Field-based
Schedule: 13 hours per day 3 days/week (potentially including Saturday)
Schedule: 13 hours per day 3 days/week (potentially including Saturday)
General Summary:
The Appliance Delivery Driver is responsible for operating a 20 26 foot truck and providing white glove delivery and installation of home appliances. Working in two-person teams the driver ensures timely and professional service including safe loading/unloading basic appliance installation haul-away of old units and maintaining a high standard of customer satisfaction. This is a key customer-facing role that involves navigating stairs maneuvering heavy items using safety equipment and handheld devices and maintaining accurate documentation. The ideal candidate is safety-conscious service-oriented and committed to delivering a seamless damage-free experience to every customer.
Primary Duties and Responsibilities:
- Operate a 20 26 foot truck in accordance with traffic laws and company policies.
- Complete pre-trip inspections and maintain accurate trip logs to comply with motor vehicle regulations.
- Load trucks securely ensuring route optimization (e.g. last stop loaded first); unload undeliverable items or returns with proper documentation.
- Perform white glove delivery of appliances (e.g. refrigerators washers dryers) including room-of-choice placement unpacking and debris removal.
- Conduct basic installations: level and connect freestanding electric appliances to existing power/water sources perform plug-and-play tests and check for proper functionality.
- Provide value-added services such as haul-away of old units door reversals and stacking of laundry appliances/pedestals.
- Remove doors or doorways as needed to complete safe and damage-free entry.
- Use a handheld device (Android) to update delivery status capture photos and submit Proof of Delivery (POD) ensuring 99% compliance.
- Immediately report equipment or app issues to supervisors.
- Follow safe handling procedures and use appropriate tools (e.g. blankets straps dollies booties) to prevent damage.
- Maintain the cleanliness of the truck and report maintenance issues as needed.
- Adhere to Canadian regulations for hazardous materials and recycling of haul-away appliances.
- Re-inspect delivery paths after installation to prevent property damage; promptly report any incidents.
- Document lost stolen or damaged items with photographic evidence and complete BOL/POD for freight claims.
- Immediately escalate property damage (e.g. water fire injury) and assist with resolution and documentation.
- Meet key performance indicators (KPIs) including on-time delivery completion rate handheld compliance and customer QOS scores.
- Collaborate with teammates to complete 18 20 deliveries per day and support up to 15% additional volume during peak times.
- Maintain a professional appearance and behaviour in line with company standards.
- Perform other duties and special projects as assigned.
Qualifications & Skills:
- Valid Class 3 driver s license with a clean driving record (driver s abstract required).
- 5 years of experience operating 20 26 foot trucks.
- 1 years of appliance delivery and basic installation experience in a high-volume setting.
- Familiarity with white glove delivery standards and basic appliance installation tasks.
- Physically capable of heavy lifting stair navigation and manual handling of large items using proper techniques and tools.
- Able to work effectively with a delivery partner and follow instructions.
- Comfortable using handheld devices and delivery management systems.
- Knowledge of safety protocols SOPs and hazardous material handling.
- Must be fluent in English and French (written and spoken).
- High school diploma required.
- Strong communication customer service and interpersonal skills.
- Calm under pressure flexible with schedule changes and responsive to feedback
- Professional demeanor high standards integrity and a results-driven mindset.
Working Conditions:
- Field-based role with repetitive heavy lifting stairs and exposure to varied customer environments.
- Shifts are typically 13 hours per day 3 days per week (including potential Saturdays). Shift times may change based on operational needs with adequate notice provided.
Employment Type
Full Time
Key Skills
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