Unit Coordinator| MGH-Intensive Care Unit
Unit Coordinator| MGH-Intensive Care Unit
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Blake 12 ICU is an 18-bed adult medical surgical abdominal transplant and trauma intensive care unit.
Schedule
*40 hour Day shift
*7:00 am - 3:30 pm/ 11:00 am - 7:30 pm
Job Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit functioning as the liaison between the patient visitors and the clinicians. Expected to effectively organize priorities complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions discharges and transfers. Also expected to provide outstanding services for every customer interaction.Essential Functions:
-Performs clerical and other duties to assist in the general administration of the floor or unit.
-Greets and interacts with patients families visitors and coworkers in person and via communication tools in a professional manner.
-Receives prioritizes organizes and manages information at the central nursing station and throughout the unit.
-Enters into electronic medical record accurate and timely information about admissions discharges and transfers to facilitate efficient patient throughput.
-Contacts ancillary service departments to obtain equipment services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
-May assist manager with payroll duties or scheduling of staff or supervision of unit secretaries.
Qualifications
Education
High School Diploma or Equivalent required or Associates Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Unit Coordinator Certification - National Association of Health Unit Coordinators Inc. preferred
Experience
Administrative support experience within a healthcare setting; 2-3 years required
Knowledge Skills and Abilities
- Proficiency with office procedures and equipment i.e. filing copying scanning printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing ones own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Additional Job Details (if applicable)
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education and we are committed to delivering our employees with an exciting and exciting career.
Our culture is one of collaboration and innovation. We believe that by working together we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally.
If you are looking for an exciting and rewarding career in medicine then Mass General Hospital is the place for you. We offer a variety of career opportunities so you can find a position that fits your interests and skills. We also offer several benefits so you can be sure that you are well-compensated for your hard work.
Do you think you may be a good fit for New Englands #1 Medical Center based on U.S. News Best Hospitals for 2024-2025: Massachusetts General Hospital
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Employment Type
Full-Time
