Hospitality Steward
Hospitality Steward
Posted on :
18-07-2025
Employer Active
1 Vacancy
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Job Description
Company Overview
Trefethen Family Vineyards is a family-owned estate vineyard and winery in the Oak Knoll District of Napa Valley. For over fifty years we have been crafting distinguished estate grown wines that express the unique spirit of our land vines and people. Our core values include family respect sustainability authenticity learning and joy! With loyal customers around the country and the world and a dedicated team of employees handling every aspect of the operation from the soil to the table our business is thriving.
Hospitality Steward
Hospitality Stewards are key members of our estate hospitality team. This position is responsible for setup and breakdown of all guest experiences maintaining a clean and presentable environment in all guest-facing areas and keeping glassware and other supplies clean and ready for use. The Hospitality Steward helps with the opening and closing duties of the Historic Winery Courtyard and Villa tasting venues and also helps to prepare wine for walk-out purchases. This position is a key support role for our estate hospitality programs events and team which includes our Estate Concierges Wine Educators Winery Chef and Events Manager.
Essential Functions
Wash and polish glassware
Maintain all other wine tasting and special events supplies
Keep the back of the house area neat and orderly
Routinely assess guest bathrooms and straighten as needed throughout the day
Assist in the setup and breakdown of wine and food tasting experiences
Assist in maintaining necessary supplies on the tasting floor such as napkins breadsticks wine bags and carrier boxes
Assist with maintaining proper inventory of wine in the wine racks in all areas of the Historic Winery and Villa buildings
Assist in the packaging of wine for walk out sales
Occasionally assist guests by carrying wine to their cars
Occasionally assist guests by escorting them to/from their tasting experience
Assist with food running and clearing of plates during all Villa wine and food tasting experiences
Support our Events Manager and team as needed during setup execution and breakdown of events
Transport rentals and equipment to designated event venue
Setup and breakdown of event tables and chairs
Set tables with linen flatware and glassware
Occasionally serve food and wine during events
Trefethen Family Vineyards is a family-owned estate vineyard and winery in the Oak Knoll District of Napa Valley. For over fifty years we have been crafting distinguished estate grown wines that express the unique spirit of our land vines and people. Our core values include family respect sustainability authenticity learning and joy! With loyal customers around the country and the world and a dedicated team of employees handling every aspect of the operation from the soil to the table our business is thriving.
Hospitality Steward
Hospitality Stewards are key members of our estate hospitality team. This position is responsible for setup and breakdown of all guest experiences maintaining a clean and presentable environment in all guest-facing areas and keeping glassware and other supplies clean and ready for use. The Hospitality Steward helps with the opening and closing duties of the Historic Winery Courtyard and Villa tasting venues and also helps to prepare wine for walk-out purchases. This position is a key support role for our estate hospitality programs events and team which includes our Estate Concierges Wine Educators Winery Chef and Events Manager.
Essential Functions
Wash and polish glassware
Maintain all other wine tasting and special events supplies
Keep the back of the house area neat and orderly
Routinely assess guest bathrooms and straighten as needed throughout the day
Assist in the setup and breakdown of wine and food tasting experiences
Assist in maintaining necessary supplies on the tasting floor such as napkins breadsticks wine bags and carrier boxes
Assist with maintaining proper inventory of wine in the wine racks in all areas of the Historic Winery and Villa buildings
Assist in the packaging of wine for walk out sales
Occasionally assist guests by carrying wine to their cars
Occasionally assist guests by escorting them to/from their tasting experience
Assist with food running and clearing of plates during all Villa wine and food tasting experiences
Support our Events Manager and team as needed during setup execution and breakdown of events
Transport rentals and equipment to designated event venue
Setup and breakdown of event tables and chairs
Set tables with linen flatware and glassware
Occasionally serve food and wine during events
Job Requirements
A warm welcoming and cheerful disposition with strong verbal communication skills
Passion for hospitality with a strong attention to detail
Must be professional and presentable at all times as he/she often interacts with customers in the tasting room
Must be proactive in finding tasks that need to be done
Exhibit a willingness help be flexible and accept new tasks with a positive attitude
Team first attitude and willingness to grow within a supportive and fun environment
Working Conditions
Must be available to work weekends holidays and occasional evenings
Must be willing to adhere to all of our social distancing and hygiene protocols including but not limited to daily symptom checks and consistent use of facial coverings
Physical Requirements
Must be able to lift up to 50 lbs.
Operate a desktop computer with keyboard and mouse employing repetitive arm and wrist motions
Manual dexterity sufficient to reach/handle items and work with the fingers
Specific vision abilities require close and distance vision
Sit and stand for long periods of time in indoor and outdoor spaces
Occasionally bend stoop reach kneel crouch or climb stairs
Pay Transparency Disclosure: The base pay scale offered for this position is $19.50-$21.00/hour. This salary range represents what we reasonably expect to pay for this position. However the actual pay rate will depend upon job-related factors such as overall qualifications skills experience education etc. The Company reserves the right to modify the range at any time.
A warm welcoming and cheerful disposition with strong verbal communication skills
Passion for hospitality with a strong attention to detail
Must be professional and presentable at all times as he/she often interacts with customers in the tasting room
Must be proactive in finding tasks that need to be done
Exhibit a willingness help be flexible and accept new tasks with a positive attitude
Team first attitude and willingness to grow within a supportive and fun environment
Working Conditions
Must be available to work weekends holidays and occasional evenings
Must be willing to adhere to all of our social distancing and hygiene protocols including but not limited to daily symptom checks and consistent use of facial coverings
Physical Requirements
Must be able to lift up to 50 lbs.
Operate a desktop computer with keyboard and mouse employing repetitive arm and wrist motions
Manual dexterity sufficient to reach/handle items and work with the fingers
Specific vision abilities require close and distance vision
Sit and stand for long periods of time in indoor and outdoor spaces
Occasionally bend stoop reach kneel crouch or climb stairs
Pay Transparency Disclosure: The base pay scale offered for this position is $19.50-$21.00/hour. This salary range represents what we reasonably expect to pay for this position. However the actual pay rate will depend upon job-related factors such as overall qualifications skills experience education etc. The Company reserves the right to modify the range at any time.
Employment Type
Full-Time
Key Skills
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